Salesforce Administrator

**Key Responsibilities**:

- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Sandbox environment management
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilised platform features
- Create a platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation

**Knowledge, Skills, and Abilities**:
Required:

- A proactive attitude to platform enhancements
- A desire to implement best practice solutions
- Available and responsive to questions
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels
- Gathering requirements and proposing technical solutions
- Training users and creating training materials
- Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
- Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports

Desirable:

- Demonstrates enthusiasm towards continued personal/professional development

**Active in the Salesforce Community**:

- Will be working for the Salesforce Implementation along with a Salesforce Partner to ensure successful adoption of Salesforce for REVA.
- Understand the key requirements and Pain points of Reva Stakeholders, Document the requirement, and see the best way to achieve the same.
- Clarity on functionalities that can be implemented using Salesforce Standard Functionalities and Custom development. Be linked and know the build of Salesforce for Reva.
- Acting as a focal point of Conveying the requirement to the Salesforce Partner and ensuring build is delivered.
- You would have to work closely with the Salesforce Partner for the UAT. Testing the developed modules in Sandbox and in Production for a Sign Off.
- Anchor the Salesforce Project for Reva along with an Implementation partner.
- Should be able to understand all Processes and revert to question, showcase functionalities as and when required.

**Required competencies**:

- Strong knowledge of Salesforce functionality and modules in Sales Cloud. Exposure to HEDA would be an Added Advantage.
- Good Verbal and written communication skills with ability to communicate at all levels of the organization
- Open to Learning and growth and willing to work hard for the same.
- Good Analytical skills

**Required Experience**
- Strong Salesforce product knowledge and at least 2+ years of Salesforce Administration hands-on experience with Sales Cloud or HEDA.
- Should have good knowledge on the Admin Functionalities in Salesforce. Preferable on Sales Cloud and Communities.

**Professional Qualifications**:

- Bachelor’s/Postgraduate degree, or professional qualification
- Salesforce product knowledge and 2-4 years hands-on administration experience with Sales Cloud or HEDA.
- Trailhead Badges/Super Badges

**Desirable**:

- Certified Salesforce Administrator
- Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
- Bachelor’s/Postgraduate degree, or professional qualification

**Salary**: ₹58,333.00 - ₹83,334.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (preferred)

**Speak with the employer**
+91 9533230218