Client Success Associate
2 weeks ago
Responsibilities
- Prepare, file and retrieve sales-related documents, like contracts
- Update internal databases with account information
- Coordinate meetings, calls and demos for the Account Management team
- Conduct research on prospective clients
- Liaise with internal teams to ensure proper pre-and post-sales service
- Communicate customer feedback to Marketing, Sales and Product Development teams
- Perform market and competitive research
- Help create promotional materials (e.g. presentations and videos)
- Proven work experience as an Account Coordinator, Sales Coordinator or similar role
- Hands-on experience with CRM software
- Excellent computer skills (MS Office in particular)
- Experience with marketing/advertising campaigns
- Organizational and time-management skills
- Strong communication skills with a problem-solving attitude
- BSc in Business Administration, Marketing or relevant field
- Native or Billingual in English
CloudHire's mission is to create a positive and lasting impact in the world. By increasing competitiveness and efficiency in businesses, we believe that we are a catalyst for innovation across a multitude of specialties.
CloudHire works closely with its team to help you grow as much as we grow, and value your holistic development. Employees who are most successful at CloudHire take initiative, know how to identify problems and provide solutions, and always put the Team first.
With a belief that the journey to growth and greatness is ongoing, CloudHire gives employees the opportunity to continue learning and honing their skills with programs such as tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.
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