Front Office Executive

2 weeks ago

Hyderabad, India UWorld, LLC Full time

UWorld is a leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over a million students have trusted us to help them prepare for high-stakes examinations.

This is a full-time Front Desk Executive role who will be responsible for performing receptionist duties, providing exemplary customer service, demonstrating strong communication and interpersonal skills, and maintaining phone etiquette while interacting with Guests, and employees.

Key Responsibilities :

  • Manage day-to-day front office operations, including professionally handling incoming calls, emails, and visitor inquiries.
  • Maintain a welcoming and organized front desk environment to create a positive first impression for guests and clients.
  • Oversee administrative duties such as managing and coordinating with vendors and organizing meetings and appointments.
  • Maintain and update records, reports, and databases related to office administration.
  • Assist in coordinating events, internal communications, and other office activities.
  • Provide support to various departments for administrative tasks as needed.
  • Work closely with the housekeeping staff to ensure cleanliness and maintenance standards are met while collaborating with office security to maintain a safe and secure environment
  • Ensure compliance with office safety and security protocols.
  • Must be adaptable to take on additional tasks as needed.


Qualifications and Skills :

  • Bachelor's degree in any discipline.
  • Proven experience of 3+ years in front-office management and administrative roles.
  • Proficiency in MS Office (Word, Excel, and PowerPoint) and office management software.
  • Excellent communication skills in English (spoken and written) and regional languages (Telugu & Hindi) is a plus.
  • Strong organizational skills and the ability to multitask efficiently.
  • Professional with a customer-centric attitude

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