Customer Success Manager
2 weeks ago
Customer Success ManagerLocation:Mumbai, Pune, and Navi Mumbai Role Type: HybridKnow Us Better:Signzy is a digital trust system. We provide identification, background checks, forgery detection and contract management systems which enable contracting in a trustable, safe, legal, and convenient manner. Our biometric user authentication system and blockchain-based digital trail ensure non-repudiation. This increases compliance and enforceability in the court of law. We consist of a tech-savvy team and are backed by investors who are enthusiastic about creating solutions with technology.Working at Signzy:● At Signzy we breathe software and explore the latest technologies to create the most amazing products. ● We comprise a tech-savvy team and are backed by investors who are enthusiastic about creating solutions using technology. ● Signzy is looking for a Customer Success Manager. If you think you have what it takes to get the job done, this is an invitation to be a part of the futureWhat you’ll do:● Map your Accounts, identify, develop and build relationships with key stakeholders. ● Responsible for Renewal, Retention & checking client usage of Signzy Product. ● Drive marketing communications to educate clients about the new products, initiatives via marketing campaigns. ● Serve as a point of contact for the customer and all internal teams. ● Ensure the timely and successful delivery of our products and solutions according to Client needs and objectives. ● Assist with high severity requests or issue escalations as needed. ● Work with cross-functional teams to manage certain requirements like invoicing.What you’ll bring:● 1-2 years previous work experience as Customer Success Manager or similar role in a SaaS / PaaS organization. ● Outstanding communication and interpersonal skills. ● Good problem-solving and negotiation skills. ● A customer-oriented attitude that drives results. ● Aptitude in networking, building & maintaining long-term strategic relationships. ● Ability to work in a fast-paced, high-pressure startup environment. ● Bachelor’s / Master’s degree from a reputed institute.Why join us:We are inviting you to be a part of a well-funded growing startup that is on a mission to create a global digital trust system with the help of technology and AI. Our mission is built alongside the pillars of respect, empathy, and appreciation for our Signzy team. We are firm believers in team effort and collaboration. At Signzy, our leaders and managers provide ample room for growth by giving equal opportunity to everyone. For more information, please visit our website:Website: www.signzy.com LinkedIn: www.linkedin.com/company/teamsignzy/
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Customer Success Manager
2 weeks ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Manager
3 weeks ago
New Delhi, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 hours ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
4 weeks ago
New Delhi, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term relationships....
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Customer Success Manager
7 days ago
New Delhi, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full time € 10,000Backed by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
7 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
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Customer Success Manager
7 days ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi.Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ yearsAbout Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...