ITOM Consultant

2 days ago

Hyderabad, India Zetechno Products and Services Pvt Ltd Full time

Description : - C ITOM Consultant Job Category : ServiceNow Job Type : Full Time Job Location : Experience : 5-8 Years- Education : BE/B.Tech/M.Tech/MCA We are a fast-growing and energetic digital transformation company partnered with ServiceNow.. You will be our go-to consultant for managing ServiceNow advisory and implementation projects for our clients along with ITOM expertise.Responsibilities : - Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management).- Develop Custom patterns as required through scripting and software development. - Prepare technical documentation as specified in customer contracts and as internally required. - Support the development and growth of the services delivered by ZeTechno. - Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations.- Deliver projects on customer premises or remotely as required. - Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.Skill required to perform the duty : - The ideal candidate will have at least 5 years of IT software consulting experience with 3-5 years of experience supporting or implementing ServiceNow products. - ServiceNow experience with discovery, event management, service mapping, and configuration management (CMDB) is crucial. - Accreditations/certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred. - 2 to 5 years in a consulting position, delivering software implementation engagements. - Experience in multiple application architectures and supporting technologies. - Expertise with scripting languages such as PERL, JavaScript, Python, or Shell. - Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. - Thorough knowledge and/or experience working with Operating Systems (Linux, Windows). - Knowledge of networking concepts such as IP Addressing, Firewalls, ports. - Knowledge of relational databases (MySQL, MSSQL, Oracle). - ITIL knowledge with the ability to relate concepts to implementation strategies. - Excellent communication skills required verbal with all levels of customer IT and business.What Will You Do At ZeTechno : - You would work on high-impact and challenging projects across the different businesses in ZeTechno. - You will be constantly challenged to think about innovating and improving our way of working, setting up best practices, and being a thought leader in the company. - Working hand in hand with project stakeholders, delivery owners/managers, platform architects, developers, and administrators. - You would lead a team of similar developers. - You will preferably be required to work from our office in Hyderabad(We allow Hybrid work models as well). (ref:hirist.tech)

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