Service Desk Shift Lead

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service Desk Shift LeadExperience Range: 4 – 7 YearsLocation: BengaluruMust Have:Answers and responds to inbound calls or electronic requests...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service Desk Shift LeadExperience Range: 4 – 7 YearsLocation: BengaluruMust Have:Answers and responds to inbound calls or electronic requests...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service Desk Shift LeadExperience Range: 4 – 7 YearsLocation: BengaluruMust Have:Answers and responds to inbound calls or electronic requests...

We are looking for a Service Desk Team Lead for one of our clients. Your job scope is as follows : - Provide expertise and advanced-level technical support to technician and end-users. - Overseeing the technical operations of the service desk team, providing expert-level technical support, and leading the team in diagnosing and resolving complex technical...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**Service Desk**: **Experience: 4-6 Yrs** **Band: B2** **Location: Hyderabad** - Experience in imparting training sessions e-learning and physical classroom sessions. - Have 4 yrs of experience working as a service desk trainer - Provide training schedules and agendas - Prepare training materials and sessions, in groups or individually. - Willing to work...

About the RoleWe are seeking a highly experienced Technical Director to lead the strategic direction of our Workplace Technology operations at MUFG Global Service. This role requires strong technical acumen, operational leadership, and strategic thinking to deliver exceptional service, continuous improvements, and seamless technology adoption.Key...

SKYLARK is Hiring for a reputed MNC Role: Service desk executive Qualification: CS/IT graduate Experience:2-4 years location: Bangalore Skills: Chat process, B2C ,ticketing tool, troubleshooting. Job description: - Excellent communication - Mandatory B2C chat process experience(B2B will not be considered) - Open requirement is for JL 3A - Recent...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...

Role : Japanese IT Service Desk Experience : Min 2 years of experience into Japanese IT Service Desk Location : Bangalore Salary : Up to 7.5 LPA Education : Graduation Notice : immediate to 15 Days Language : English and Japanese Mandatory Shift : Night Shift Pay: Up to ₹750,000.00 per year **Benefits**: - Provident Fund Shift: - Night...

**Job Title**: Service Desk **Location**: Bangalore **Language Requirement**: Proficiency in English (Read + Write + Speak) mandatory **Overview**: As a Service Desk Specialist, you will play a crucial role in ensuring the efficient functioning of our customer service operations. Your responsibilities will revolve around accurate recording, tracking, and...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

Profile - Service Desk - Excellent communication skills - CEFR : B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation,...

Role : Service Desk Experience : Minimum 2 years of experience as a Service Desk Analyst Salary : Up to 11 LPA Location : Remote Education : Graduation Work from Home opportunity Japanese : N2 certification mandatory **Salary**: Up to ₹1,100,000.00 per month **Benefits**: - Provident Fund - Work from home Day range: - Monday to Friday Shift: -...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...