Service Desk

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

About the Role:Mobile Programming LLC is seeking an experienced Service Desk Manager to oversee the daily operations of our service desk team. The successful candidate will be responsible for ensuring timely and effective resolution of user issues and requests, as well as developing and implementing processes to improve efficiency and customer...

**Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...

**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

Good Communication Skill - experience in Service desk. - help internal customers to fix any IT related issues. - work on tickets raised on portal - support team for monthly VA mitigation, patching activity. - support server and network team for first level troubleshooting.

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

**Primary Purpose** The primary purpose of the Service Desk Engineer is to acts as a single point of contact that provides an interface for other activities performed by NTT DATA, CUSTOMER and authorised associated third parties; confirms the Call or Contact is from a user, a resolver group, authorised third party service desk, resolver group or other...

**Primary Purpose** The primary purpose of the Service Desk Engineer is to acts as a single point of contact that provides an interface for other activities performed by NTT DATA, CUSTOMER and authorised associated third parties; confirms the Call or Contact is from a user, a resolver group, authorised third party service desk, resolver group or other...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

**Req ID**:232924 We are currently seeking a Service Desk L1 to join our team in Bangalore, Karn\u0101taka (IN-KA), India (IN). **Primary Purpose** The primary purpose of the Service Desk Engineer is to acts as a single point of contact that provides an interface for other activities performed by NTT DATA, CUSTOMER and authorised associated third parties;...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

Job Summary: Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

**Position Overview** As a Service Desk Analyst, you will provide Level 1 support to clients. This role will provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose and resolve Level 1 incidents received, and escalate issues as necessary. **Key Responsibilities** The...

Role : Japanese IT Service Desk Experience : Min 2 years of experience into Japanese IT Service Desk Location : Bangalore Salary : Up to 7.5 LPA Education : Graduation Notice : immediate to 15 Days Language : English and Japanese Mandatory Shift : Night Shift Pay: Up to ₹750,000.00 per year **Benefits**: - Provident Fund Shift: - Night...

Hi we are looking for Service Desk Engineer in Bangalore Location.Required : Male Candidates.Qualification: Any Qualification.Sr.NoActivities1Provide a single point of contact for the agreed IT infrastructure management.2Develop and maintain Service Desk Operational Procedures, Processes & Documentations.3Monitor the Service Desk tool for open and pending...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

Role : Japanese Service Desk Experience : Min 1 year of experience as Japanese Service Desk Location : Bangalore Salary : 9 LPA Certification : JLPT3/JLPT2 Skill : Troubleshooting, Configuration, Outlook, SLA, Ticket Education : Graduation Notice : Immediate **Education**: - Bachelor's (preferred) **Experience**: - Japanese Technical support: 1...