
Senior ServiceNow Engineer
1 day ago
Role : Senior ServiceNow Engineer
Job Description :
Role & Responsibilities :
1. Expertise in the ServiceNow Platform :
- Candidates should have a deep and hands-on understanding of the ServiceNow ecosystem, including core modules like Incident, Problem, Change, CMDB, Knowledge Management, and Service Catalog.
- Experience with advanced configurations, custom application development, and integrations with other systems is expected.
- Familiarity with ITSM, ITOM, HRSD, CSM, or other specialized ServiceNow modules is a plus.
- Should be capable of designing scalable solutions, optimizing existing workflows, and advising on platform best practices.
2. Excellent Programming Skills :
- Strong proficiency in JavaScript is essential, as it is the primary scripting language within ServiceNow (for both client and server-side scripting).
- Experience with Glide APIs, business rules, client scripts, UI policies, UI actions, and script includes.
- Ability to write efficient, reusable, and well-documented code within the ServiceNow environment.
- Familiarity with web technologies like HTML, CSS, AngularJS, and REST/SOAP APIs for integration and front-end development.
3. Experience with Portals (Seismic or Service Portal) :
- Hands-on experience in customizing and developing Service Portals to enhance user experience.
- Ability to build and configure widgets, pages, themes, and use portal APIs to create intuitive, responsive UIs.
- For Seismic (if applicable), candidates should understand its use in knowledge sharing and content integration, especially in customer support or sales :
- Minimum 10 years of total professional experience
- At least 5 years of hands-on experience with ServiceNow
- Ability to work independently and collaborate directly with product managers and business joiners preferred; notice period up to 15 days acceptable
Shift : Candidates must be willing to work night : Hybrid model, open to any location across Requirement : Candidates may be required to visit the office occasionally
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