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Senior ServiceNow Quality Assurance Specialist

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ServiceNow Senior Tester Position Overview

As a seasoned ServiceNow senior tester, you will play a crucial role in ensuring the quality and reliability of our software applications.

We are seeking a highly skilled and experienced professional to join our team as a ServiceNow senior tester. This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about delivering high-quality results.

Key Responsibilities:

  • Test Planning and Execution: Create comprehensive test plans and execute tests to validate the functionality and usability of ServiceNow applications.
  • Defect Management: Identify, document, and manage defects using appropriate tracking tools to ensure timely resolution and minimize downtime.
  • Collaboration and Communication: Work closely with development teams, stakeholders, and other departments to understand requirements, provide regular updates, and ensure thorough testing coverage.
  • Automation and Optimization: Implement automated test cases using suitable tools and frameworks to improve efficiency and reduce manual testing efforts.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 3 years of experience in software testing, with a focus on ServiceNow applications.
  • Strong understanding of testing methodologies and best practices.
  • Proficiency in test automation tools and frameworks.
  • Excellent analytical and problem-solving skills.
  • Strong communication and teamwork skills.

Preferred Qualifications:

  • ServiceNow Certified System Administrator (CSA) or equivalent certification.
  • Experience with IT Service Management (ITSM).
  • Knowledge of ITIL framework and best practices.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive compensation package.
  • A chance to work with a talented team of professionals.