
Chief Quality Assurance Specialist
1 week ago
As a Lead Consultant, you will be responsible for conducting testing activities, improving existing manual testing procedures, and leading the transition from manual testing to automated testing. This role requires advanced quality assurance and software testing experience.
You will work with project managers, developers, and administrators to develop manual and automated testing solutions for continuous enhancement and integration of the ServiceNow platform and applications. You will implement Automated Test Framework, Test Management, and other test tools to verify and validate the continuous release of the ServiceNow major, minor enhancement, and maintenance releases.
Responsibilities:
• Develop, document, implement, and maintain test suites and scripts for new and existing ServiceNow features based on stories and acceptance criteria
• Communicate test goals, priorities, plans, schedule, status, and results across the organization
• Document and report ServiceNow testing, verification, and validation status and results, including details of errors, non-conformances, recommended remediation, and corrective actions
• Participate in Agile release planning for new ServiceNow feature and platform functionality, defect fixes, and platform optimization
• Lead early access testing and user acceptance testing with ServiceNow platform and application stakeholders
• Ensure testing conclusions, recommendations, and sign-off are supported by test results and necessary exceptions or deviations from requirements are documented
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Quality Assurance Specialist
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Quality Assurance Specialist
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