Call Center Representative

3 weeks ago

Meerut, Uttar Pradesh, India Ascenturi Full time

Job Title: Remote Call Center Representative

Company: Ascenturi (formerly Sales Match)

Location: Remote – Work from Home

Schedule: Full-time, U.S. Time Zones

Type: Permanent

Overview:

Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with prospects for licensed insurance agents. With over 50 team members and rapid growth, we're now building a dedicated call center team — and you can be among the first to join.

In this role, you'll be making outbound calls to warm leads (no cold calling or selling involved), following a script, and scheduling insurance consultation calls. You'll receive full training from experienced U.S.-based trainers and work entirely from home.

Responsibilities:

  • Place a high volume of outbound calls each day using our automated system.
  • Follow scripts to explain basic information and book appointments.
  • Keep CRM records accurate and up to date.
  • Attend team meetings and participate in performance coaching.
  • Work closely with your team lead to ensure quality and consistency.

Ideal Candidate Has:

  • Great spoken English and phone etiquette.
  • Call center or BPO experience is a big plus.
  • Strong attention to detail and goal-oriented mindset.
  • Ability to work independently in a remote setting.
  • Familiarity with customer service or outbound calling environments.

What We Offer:

  • Full remote/work-from-home position.
  • Team-led training from U.S. call center experts.
  • Fun, fast-paced virtual team culture.
  • Long-term opportunity with future advancement potential.

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