
Customer Care Representative
3 days ago
Job Title: Customer Care Representative
Description:- This role involves handling customer care calls, resolving queries, processing orders from an e-commerce platform, and ensuring excellent post-sales support.
- Professionally handle inbound and outbound customer care calls.
- Address customer inquiries, complaints, and requests in a timely manner.
- Process and manage customer orders via the e-commerce platform.
- Monitor and update order status, shipping details, and returns/refunds where applicable.
- Collaborate with internal teams for order fulfillment.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback to improve customer service processes.
- Minimum 1 year experience in customer care or call handling (E-commerce preferred).
- Familiarity with an e-commerce platform is essential.
- Excellent verbal and written communication skills in English.
- Strong problem-solving ability and customer-centric approach.
- Basic computer knowledge (MS Office, Email, CRM tools).
- Ability to multitask and handle pressure in a fast-paced environment.
- Graduate/Diploma in any discipline.
- Additional training in customer service is beneficial.
This role requires strong communication skills, attention to detail, and prior experience in customer service.
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Customer Support Representative
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Customer Support Representative
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Shopify Developer cum UI/UX Designer
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Customer Experience Specialist
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Customer Service Specialist
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Customer Service Representative
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Customer Service Operations Specialist
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Meerut, Uttar Pradesh, India beBeeTerritoryService Full time ₹ 4,00,000 - ₹ 7,50,000Job OverviewWe are seeking a Territory Service Representative to join our team. This role requires strong organizational skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Manage territory operations, ensuring timely delivery of goods and services.Develop and maintain relationships...
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Customer Service Representative
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Ecommerce Customer Experience Specialist
3 days ago
Meerut, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 7,50,000Customer Service RepresentativeWe are seeking a dedicated and detail-oriented professional to fill the role of Customer Service Representative. This position involves ensuring a positive experience for our customers from initial contact to final resolution.Customer Support: Respond promptly and professionally to customer inquiries via email and other...