Technical Support Engineer
2 weeks ago
We are hiring multiple Technical Support Engineers to support global customers, internal teams, and enterprise applications for international clients. These fully remote, long-term freelance roles are ideal for candidates with strong troubleshooting skills, excellent communication, and hands-on IT or product support experience.Open Roles (Multiple Positions)We are recruiting across core and specialized support functions:Core Support RolesTechnical Support EngineerApplication Support EngineerL1 / L2 Support EngineerIT Support SpecialistSpecialized Support RolesSaaS Product Support EngineerCloud Support EngineerNetwork Support EngineerDesktop Support Engineer (Remote)If you have strong technical problem-solving skills, we encourage you to apply.Engagement DetailsType: Independent Freelance ConsultantLocation: 100% RemoteDuration: 6–12 month contract (extendable to multi-year projects)Start Date: Immediate or within the next few weeksClients: SaaS companies, global IT teams, and enterprise support organizationsKey ResponsibilitiesRespond to incoming support requests, troubleshoot issues, and provide timely solutions.Diagnose technical problems related to software, systems, networks, or cloud services.Work with internal engineering and product teams to resolve escalated issues.Manage tickets, update status, and document solutions in the support platform.Assist users with configuration, setup, installation, and environment troubleshooting.Perform root cause analysis for recurring issues and propose long-term fixes.Support system monitoring, alerts, incident management, and SLA compliance.Provide clear communication, user guidance, and follow-ups with global customers.Participate in knowledge base creation and continuous improvement of support processes.Minimum QualificationsMinimum 1–3 years of experience in Technical Support, IT Support, or Application Support.Strong troubleshooting skills across software, systems, or network environments.Experience with ticketing tools (ServiceNow, JIRA, Zendesk, Freshdesk, etc.).Basic understanding of OS (Windows/Mac/Linux) and networking fundamentals.Ability to communicate clearly with international users and technical teams.Comfortable working in remote distributed environments.Preferred SkillsExperience supporting cloud platforms (AWS, Azure, or GCP).Familiarity with SQL for basic data validation and debugging.Exposure to APIs, log analysis, and monitoring tools.Basic scripting knowledge (Bash, PowerShell, Python) is a plus.Understanding of ITIL processes (incident, problem, change management).Prior experience supporting SaaS products or web applications.Why Join This OpportunityHigh-volume technical support roles across global organizations.Multiple openings with rapid onboarding.Fully remote and flexible working hours.Long-term freelance opportunities with consistent workload.Work directly with product, engineering, and global IT teams.How to ApplySend your CV to Careers@SkillsCapital.io
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Technical Customer Support Specialist
7 days ago
alwar, India beBeeCustomerSupport Full timeCustomer Support ProfessionalWe are seeking a skilled customer support professional with strong technical expertise to join our team.Handle customer inquiries through Zendesk and provide timely accurate responses.Review engineering drawings, layouts, and specifications to process customer orders and submittals.Enter and maintain order details in the system...
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Platform Technical Support Specialist
1 week ago
alwar, India beBeeImplementation Full timeJob Title:Talkdesk Support and Implementation EngineerDescriptionThis role entails providing high-level technical assistance for the Talkdesk platform, encompassing incident and service request resolution, setup, configuration, and deployment activities.Provide technical support for Talkdesk platform incidents and service requests.Assist in Talkdesk setup,...
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Expert Technical Support Specialist
1 week ago
alwar, India beBeeTechnical Full timeJob OverviewWe are seeking an experienced and skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing expert technical assistance to our customers, ensuring their seamless experience with our platform.Key ResponsibilitiesServe as the primary point of contact for customer-reported...
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alwar, India beBeeTechnical Full timeTechnical Support SpecialistAssist internal and external users with technical software issues, collaborating with Engineering to resolve problems efficiently.Responsibilities:Provide timely, accurate support to customers via various communication channels.Work closely with the development team in India to ensure smooth issue resolution.Collaborate with QA...
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Technical Support Specialist
1 week ago
alwar, India beBeeCustomerExperience Full timeAbout Our Customer Experience TeamWe are seeking a skilled and dedicated professional to join our customer experience team as a technical support specialist. This role involves providing exceptional customer service, addressing technical queries, and collaborating with cross-functional teams to resolve issues.
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alwar, India beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Technical Support Engineer to join our team. As a key member of our technical support group, you will be responsible for providing exceptional client service and technical expertise to internal and external users.You will work closely with Client Success and provide Tier-2 client support for software technical...
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Technical Application Support
1 day ago
alwar, India beBeeSupport Full timeJob TitleSoftware Support Specialist Role SummaryThis position requires exceptional communication skills and a thorough understanding of the clinical trials industry. The ability to troubleshoot and resolve client-specific technical issues, assist with case escalation from level one & two support staff, aid in client project transitions from development to...
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Senior Technical Support Specialist
7 days ago
alwar, India beBeeTechnicalExpert Full timeJob Summary:We are seeking an experienced professional to fill a senior support specialist role in our Business Central team. The ideal candidate will have functional and technical skills, as well as strong mentorship and training abilities.Mentor and train support specialists on best practices and systems knowledgeProvide high-level technical support for...
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Director of Engineering
3 weeks ago
Alwar, India Solique Advisory and Support Services Private Limited Full timeAbout Solique: We are cutting-edge technology and AI solutions in the domain of tax, regulatory compliance, and financial services. Our aim is to bridge the gap between subject matter expertise and technology by developing intelligent, scalable, and innovative solutions that empower professionals and businesses globally. We are on a mission to create...
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Desktop Support Engineer
6 days ago
Alwar, India ITC Infotech Full timeJob Title: Junior Desktop Support EngineerLocation: MumbaiExperience: 1.6 years to 2 YearsEmployment Type: Full-timeWorking Days: 6 days (as per company policy)Interview- 1st round virtually through MS teams and 2nd round Face to face mandatory in Mumbai office.Job Overview:We are looking for a motivated and customer-focused Junior Desktop Support Engineer...