Salesforce Incident Manager

Role Summary:Responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. This role ensures timely resolution or escalation of service cases and supports the transition to a scalable Level 2 support model.Key Responsibilities:Monitor and manage incoming Salesforce incident ticketsTriage...

Role Summary:Responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. This role ensures timely resolution or escalation of service cases and supports the transition to a scalable Level 2 support model.Key Responsibilities:- Monitor and manage incoming Salesforce incident tickets-...

Role Summary: Responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. This role ensures timely resolution or escalation of service cases and supports the transition to a scalable Level 2 support model. Key Responsibilities: Monitor and manage incoming Salesforce incident tickets...

Incident Management Specialist Job Description:This role involves managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. Timely resolution or escalation of service cases is crucial to ensure customer satisfaction.Key Responsibilities:Monitor and manage incoming Salesforce incident ticketsTriage...

Job OpportunityThis role involves managing Salesforce-related incidents during critical phases.Main Responsibilities:Track and resolve incoming Salesforce incident tickets in a timely mannerIdentify issues and assign them to the appropriate team members (Admin, Dev, Project Manager or backlog)Communicate with internal users to resolve or escalate cases...

Job Summary:We are seeking a highly skilled professional to fill the role of Salesforce Incident Manager. This individual will be responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases.

Job Opportunity:This is a chance to join a dynamic team as an Incident Manager, responsible for overseeing the intake, prioritization, and resolution of Salesforce-related incidents. The role demands timely resolution or escalation of service cases, ensuring seamless support during Hypercare and ongoing phases.Key Responsibilities:Monitor and manage incoming...

Career Opportunity: We are seeking a skilled professional to fill a Director of CRM role within our organization.About the Role:The ideal candidate will lead the end-to-end Salesforce development lifecycle, oversee multiple orgs, and manage strategic initiatives such as M&A integrations, customer-facing Experience Cloud sites, and cross-system data...

**Job Summary:**We are seeking a highly skilled Incident Resolution Specialist to join our team. As an Incident Resolution Specialist, you will be responsible for efficiently managing and resolving incidents to minimize disruption to business operations.Main Responsibilities:Manage and resolve incidents using Service Now platformProvide expert support for...

We are looking for a Salesforce Developer with 6-8 years of experience, including at least 5 years hands-on with Salesforce across both declarative and programmatic areas. The ideal candidate should be proficient in Sales and Service Cloud, Experience Cloud, and ideally Salesforce Industries (Vlocity) including Omniscripts, EPC, and Integration Procedures....