AD / SM Program Project Management Salesforce

7 days ago

Kolkata, West Bengal, India ARA Resources Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Senior Manager / AD - Program Project Management- Salesforce

Location: PAN India

The Role:

We are seeking a highly experienced Delivery Recovery & Program Management Leader years) with deep expertise in large-scale, multi-technology transformations. This role is pivotal in turning around troubled programs and projectsrequiring exceptional skills in delivery governance, stakeholder management, and program recovery.

The ideal candidate will have a proven track record of recovering, stabilizing, and realigning projects, while ensuring minimal impact on cost, schedule, and scope. This role spans across multiple industries and technologies, demanding both strategic leadership and hands-on program recovery execution.

Key Responsibilities:

  • Lead end-to-end delivery recovery efforts, including issue identification, impact assessment, recovery solutioning, and turnaround execution.
  • Establish and re-align delivery governance frameworks (Agile, SAFe, TDLC), ensuring strict adherence to milestones, sprints, and quality standards.
  • Re-baseline plans, proactively manage risks, and realign commitments with client expectations.
  • Monitor delivery KPIs (SPI, burn rate, forecast accuracy, margins, COPQ reduction, quality indices) and drive recovery initiatives including Estimate at Completion (EAC) resets.
  • Chair Steering Committees and executive connects, ensuring transparent communication and client confidence.
  • Manage complex commercial constructs, financial governance, and contract deliverables.
  • Drive continuous improvement using agile methodologies, best practices, and recovery playbooks.
  • Provide thought leadership, mentoring, and coaching to delivery teams, ensuring knowledge transfer and long-term sustainability.
  • Ensure compliance with internal audits, InfoSec, and quality gates.
  • Lead workforce planning, readiness tracking, and onboarding quality for delivery engagements.
  • Address technical and program-level challenges across enterprise platforms (SAP, Oracle, Salesforce, Workday, o9, Supply Chain).

Skills Required:

  • 1620 years of delivery and program management experience in complex, multi-technology landscapes.
  • Proven track record of program recovery and delivery turnaround.
  • Strong grasp of Agile delivery principles, governance frameworks, and stakeholder engagement.
  • Experience across industries: Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, or Life Sciences.
  • Expertise in at least one enterprise platform: Salesforce,
  • Proficiency in one or more business domains: Finance, HR, Supply Chain, Customer Experience.
  • Strong understanding of contract structures, commercial models, and cost optimization.

Nice-to-Have:

  • AMS end-to-end recovery experience.
  • Exposure to GenAI technologies.
  • Platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain).
  • Experience in platform design validation and pivot strategy execution.
  • Built reusable assets, recovery playbooks, and knowledge bases.

Qualification & Experience:

Minimum 18 years of experience in program/project management.

Bachelors degree or equivalent (15 years full-time education).

Skills

SAP,Salesforce,project management,Program Management

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