Key Account Manager

3 weeks ago

Ahmedabad, India Navneet Education Limited Full time

Experience: 4 -8 yrs in a similar role

The role requires working 6 days a week from the office.


Job Summary:

The Key Account Manager - E-commerce will manage and grow the business across multiple e-commerce and quick commerce channels. This role entails full P&L responsibility, category management, and channel-specific account management. The successful candidate will lead the development of e-commerce strategies, execute joint business plans, and drive profitable sales growth for our brands on these platforms.


Key Responsibilities:

• Manage the e-commerce and quick commerce business across key channels, including Amazon, Flipkart, Swiggy Instamart, Zepto, Blinkit, and more.

• End-to-end responsibility for the development of categories and achieving sales targets.

• Manage the P&L for the e-commerce business, ensuring profitability and growth across all channels.

• Execute the Joint Business Plan to drive profitable sales growth for our brands on marketplaces.

• Develop and implement customer-centric sales plans across marketplace platforms and the website.

• Oversee a marketplace portfolio, focusing on improving assortment and driving listings of new launches with speed.

• Conduct in-depth sales data analysis to identify high-performing products and implement pricing strategies that enhance revenue.

• Review and communicate weekly/monthly sales, recommend opportunities, and provide analysis to grow categories.

• Present data-driven insights to the Management, enabling informed decision-making and strategy refinement.

• Collaborate with various departments, including marketing, product development, factory, and Costing, to align e-commerce initiatives with organizational goals and drive synergies.

• Communicate effectively with external stakeholders, negotiating favorable terms with platforms, and establishing strong partnerships to enhance e-commerce operations and offerings.

• Develop e-commerce sales strategies, forecast sales volumes, and manage sales processes for each account to achieve sales goals.

• Utilize customer segmentation and behavior analysis to tailor marketing campaigns, achieving significant improvements in customer engagement rates.

• Responsible for improving product assortments on platforms and driving listings of new launches with speed.

• Manage content creation and listing of products across all marketplaces, ensuring accuracy and optimization.

• Deliver promotional activities to drive sales and competitiveness.

• Overall responsibility for effective stock management.

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