SaaS Customer Support

Technical Support RoleWe are seeking an experienced professional with strong SaaS expertise and exceptional communication skills to fill a technical support position within our global support team.Key Responsibilities:Deliver top-tier customer support across multiple SaaS product platforms for small to medium-sized businesses and large enterprise customers...

Key ResponsibilitiesWe're seeking a seasoned professional to drive our SaaS growth strategy.This is a high-ownership, high-impact role that involves working closely with founders to identify and launch new SaaS tools, run high-level user acquisition campaigns, and optimize funnels and pricing.Present 2–3 strong SaaS opportunities to stakeholdersCollaborate...

Job Title: Customer Support & Product Specialist | Level 1 Support Domain: POS & Payments (Hospitality Tech) Location: Hyderabad, India Department: Post-Installation Support On Site: Work from Office with Flexible Day Off’s | 5 days a week Work Timings : 9am to 6pm IST Years of Experience: 3-5yrs About the Role We are seeking a customer-focused,...

Job Title: Customer Support & Product Specialist | Level 1 Support Domain: POS & Payments (Hospitality Tech) Location: Hyderabad, India Department: Post-Installation Support On Site: Work from Office with Flexible Day Off’s | 5 days a week Work Timings : 9am to 6pm IST Years of Experience: 3-5yrs About the Role We are seeking a customer-focused,...

We are hiring multiple Technical Support Engineers to support global Saa S products, enterprise applications, and IT systems. These long-term, fully remote freelance roles are ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across L1 and L2 environments. Engagement DetailsType:...

Product Support Engineer📍 Location: India (Remote) 🕒 Working Hours: 6:00 PM – 3:00 AM IST (US ET Shift)About BrightEdgeBrightEdge is the global leader in Enterprise SEO and Digital Marketing performance platforms. Our AI-driven technology helps the world’s biggest brands—like Microsoft, Adobe, Marriott, and Nike—turn organic search into...

Product Support Engineer📍 Location: India (Remote) 🕒 Working Hours: 6:00 PM – 3:00 AM IST (US ET Shift)About BrightEdgeBrightEdge is the global leader in Enterprise SEO and Digital Marketing performance platforms. Our AI-driven technology helps the world’s biggest brands—like Microsoft, Adobe, Marriott, and Nike—turn organic search into...

We're hiring Technical Support Specialists to provide global technical assistance for SaaS products, enterprise applications, and IT systems.Type: Long-term freelance rolesLocation: 100% RemoteDuration: Flexible contracts with potential for multi-year engagementsStart Date: Immediate or within the next few weeksClients: Global product companies, SaaS...

Customer Service RoleWe are seeking ambitious and customer-focused professionals to excel in our Customer Service team.Duties:Address customer queries through inbound and outbound calls.Provide accurate information on insurance policies, premium calculations, and policy status.Elevate unresolved queries to internal teams for timely resolution.Update customer...

Platform Support Engineer OpportunityWe are seeking a highly skilled and dedicated individual to join our team as a Platform Support Engineer.In this role, you will play a critical part in delivering exceptional customer experiences through fast, clear, and accurate live chat and email support to global traders using our trading analytics platform.Your key...