Support Engineering Role

7 days ago


madurai, India beBeePlatform Full time

Platform Support Engineer OpportunityWe are seeking a highly skilled and dedicated individual to join our team as a Platform Support Engineer.In this role, you will play a critical part in delivering exceptional customer experiences through fast, clear, and accurate live chat and email support to global traders using our trading analytics platform.Your key responsibilities will include handling real-time user queries, troubleshooting issues, and ensuring a seamless platform experience while collaborating with our founder-led team.To succeed in this position, the ideal candidate will have 2+ years of experience in SaaS or product-based technical support, specifically in FinTech or trading-related platforms.They must possess excellent written English skills, proven ability to self-learn quickly, and strong troubleshooting and reasoning skills.This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about providing top-notch support to traders around the world.



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