Customer Support Expert

6 days ago

madurai, India beBeeCustomerService Full time

Customer Service RoleWe are seeking ambitious and customer-focused professionals to excel in our Customer Service team.Duties:Address customer queries through inbound and outbound calls.Provide accurate information on insurance policies, premium calculations, and policy status.Elevate unresolved queries to internal teams for timely resolution.Update customer records in the CRM system.Maintain high levels of customer satisfaction via professional communication and problem-solving.Meet set targets for daily, weekly, and monthly performance.Essential Skills and QualificationsCandidates must possess excellent communication skills, a strong focus on customer satisfaction, and ability to work under pressure.BenefitsThe successful candidate will enjoy a dynamic and supportive work environment, opportunities for growth and development, and recognition for outstanding performance.What We OfferAs a valued member of our team, you will receive comprehensive training, ongoing support, and a competitive compensation package.

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