Cloud Outreach Speacialist

5 days ago

Gurugram, India EMB Global Full time

Who We Are

EMB Global is Asia’s largest B2B managed marketplace for digital services, serving clients globally across three core categories: IT Development, Marketing, and Resource Augmentation. We are backed by top global investors including Alphawave Global, DST Global, Chiratae, and Tanglin and we raised $17Mn as part of series A. We are the one-stop solution for businesses aiming to transform and expand digitally. Our platform is designed to facilitate service discovery, assist end users in making informed decisions, and bridge the gap between project execution and timely delivery. EMB provides a reliable safety net for businesses struggling to find trustworthy agencies.


Job Overview

We are looking for a motivated Cloud Outreach Specialist to join our team. The role involves reaching out to potential clients using a provided database, qualifying leads, and gathering essential information for the sales team. The ideal candidate should have a good understanding of cloud platforms, exceptional communication skills, and the ability to engage clients professionally over calls.


Key Responsibilities

1.Lead Qualification:

  • Make outbound calls to prospects from a predefined database to identify and qualify leads.
  • Understand client needs and assess their suitability for cloud solutions.
  • Capture key details such as client pain points, current infrastructure, and cloud readiness.


2. Communication & Engagement:

  • Deliver compelling and concise explanations about cloud platforms and services.
  • Answer basic questions regarding cloud technologies (AWS, Azure, Google Cloud, etc.).
  • Build rapport and maintain professional relationships with prospects.


3. Collaboration:

  • Work closely with the sales and marketing teams to ensure smooth lead handover.
  • Provide feedback to improve the quality of the database and refine qualification criteria.


4. Reporting:

  • Maintain accurate and updated records of calls, conversations, and outcomes in CRM software.
  • Generate daily/weekly reports on qualified leads and call performance.


Qualifications

  • Education: Graduate in any discipline (preferred in IT, Business, or Marketing).
  • Minimum 1 years of experience and familiarity with cloud platforms (AWS, Azure, GCP) and basic technical terminology.
  • Strong verbal and written communication skills.
  • Excellent telephone etiquette and the ability to handle rejection positively.
  • Goal-oriented mindset with the ability to meet and exceed targets.


What You Can Expect

A dynamic and collaborative work culture with great ownership opportunities. A robust ecosystem with cross-industry work possibilities. An environment driven by the “doer” mindset and high performance. Working with some of the most innovative and successful individuals across sectors. Interacting and working closely with a diverse and experienced leadership team. Collaborating with global entities to offer time and cost efficient solutions.

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