Lead - Product Support - IT

Job descriptionCompany and benefitsJob IDLEADP015719Employment TypeRegularWork StylehybridLocationPune City,IndiaRoleLead Product Support RepresentativeCompany OverviewWith 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and...

What youll do:Providing full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities.To provide workarounds/resolutions with Active participation in crisis calls.Technical expertise in finding root cause of major system problems - inputs based on...

Close a minimum average of 50+ cases per month Act as a subject matter expert for the team specialized in the Payroll and HR domain Exhibit subject matter expertise on United States taxation, compensation and general legal practices Act as the main contact for customer escalations Clearly communicate trending issues to Tier 2, as needed Participate in...

**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% **4 to 6 Year -Production Support (AWS Fundamentals, Terraform, Change & Release Management) Pune Location, 24*7 Shift** **About this team**: **What you will be doing**: - Providing support on...

**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% **2 to 6 Yrs - Production Support for Pune -24/7 Support on rotational basis** **About this team**: You will be part of the GDS/ASP Operations team, who is working within Hosting and Managed...

Company Description Company Name: FIS Global **Job Description**: **Position Type**: Full-time **Type of Hire**: Experienced (relevant combination of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% **Production Support for Pune - 24/7 Support on Rotational Basis (2 to 6 Years Experience)** **About this...

Description You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk /...

**Job Title - **Production Support** **Location - Pune, India** **Role Description**: - Regional production status affirmation by collaborating with Corporate Bank Line of Business teams in daily calls - Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem solving...

Job RoleAs a critical member of our team, you will be responsible for delivering exceptional application support to our web and Java-based applications.Resolve issues reported by users in a timely and efficient manner.Work collaboratively with the development team to identify and resolve functionality and performance issues.Develop and execute database...

What You'll Do Manager Product Support will be Reporting to the Director of Global Support Operations and lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drive cross-functional collaboration to enhance customer satisfaction. Additionally, the...