Account Relationship Manager
6 days ago
Seeking a dynamic Client Relationship Manager with a minimum of 5 years of experience in the US IT staffing industry. The ideal candidate is a proven relationship builder who has demonstrated stability in their career (not a job hopper) and has the drive to manage existing vendor relationships while identifying and securing new opportunities on the recruitment side.
Key Responsibilities
- Build and maintain strong, long-lasting relationships with clients and vendors, understanding their needs and goals.
- Direct staffing requirements to the appropriate internal teams and, where possible, contribute to sourcing suitable candidates.
- Actively manage and expand the vendor network to drive business growth.
- Oversee contracts, including C2C agreements, ensuring compliance and smooth operations.
- Provide guidance on US visa and immigration processes related to staffing.
- Manage digital media content, including the company website and profiles, to align with branding goals.
- Craft engaging client newsletters and professional email communications.
- Utilize CRM systems to manage client data, track communications, and support growth initiatives.
- Regularly check in with clients to ensure satisfaction and address any issues proactively.
Qualifications
- Minimum of 5 years of experience as a relationship manager or account manager, with expertise in client and vendor management, C2C contracts, and recruitment.
- Demonstrated ability to maintain long-term relationships with clients and vendors.
- Proven problem-solving, negotiation, and strategic account management skills.
- A go-getter mentality with a proactive approach to expanding business opportunities.
- Familiarity with US visa and immigration processes.
- Strong background in digital media content management, including websites and .
- Exceptional communication, writing, and interpersonal skills.
- Experience with CRM systems and tools.
- Bachelor's degree in Business Administration, Marketing, or a related field.
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