Technical Account Manager
4 days ago
Grow FearlesslyWho are we?IDfy is Asia’s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy,fraud detection smarter, and onboarding seamless. Our clients include HDFC Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. With more than 13+ years of experience and 2 million verifications per day, we are pioneers in this industry.IDfy’s three platforms- OnboardIQ, OneRisk, and Privy - come together to form one seamless solution enabling trust.Onboard IQ : An onboarding platform that accelerates growth with frictionless omni-channel onboarding, while mitigating fraud and improving quality of account.OneRisk:A fraud and risk management platform to mitigate financial, legal, and reputational risks and avoid losses with proactive fraud prevention. It covers individual risk, entity risk, and asset risk.Privy: A privacy and data governance platform to ensure DPDPA compliance through trust and privacy governance suite and avoid monetary and reputational loss.From opening a bank account to landing a job, from securing a loan to making a payment—IDfy is there, ensuring thattrustis built,fraud is eliminated, and businesses can operate with confidence.At IDfy, our CSMs don’t just manage accounts — they power the engine that keeps our BFSI clients running smoothly on our SaaS platforms. In this role, you’ll be the go-to technical liaison, solving complex client challenges, guiding integrations, and making sure our solutions deliver value every single day.We are the PERFECT match if you have.. Bring 3-5 years of experience in technical client success, solution engineering, or tech-heavy account management Have strong knowledge of web technologies (APIs, applications, network & security protocols) Can translate tech jargon into business impact, keeping clients confident and informed Have hands-on skills in SQL, logs monitoring tools (Kibana, Stackdriver, CloudWatch), and dashboards/alerts (Metabase, Grafana, Prometheus) Understand BFSI priorities — uptime, security, compliance — and can align client needs with product capabilities Can engage directly with clienttech teams during integrations, pre and post go-live Thrive in a problem-solving environment where every client escalation is a chance to showcase ownership Bonus points if you’ve tinkered with scripting languages (Elixir/Python) or have exposure to cloud platforms (AWS,Azure, GCP)Here’s what your day would look like... Act as the primary technical bridge between IDfy and BFSI clients, ensuring smooth onboarding and post-go-live journeys Troubleshoot issues raised via FreshDesk, tickets, or email — working across IDfy’s Product & Tech hierarchies to resolve them quickly Partner with clientIT and integration teams to drive seamlessAPI and platform integration Track and report on bugs, escalations, and release rollouts to keep stakeholders aligned Create dashboards, alerts, and monitor system health to stay ahead of client-impacting issues Provide feedback and insights to Product & Engineering, influencing product improvements and enhancements Ensure every clientinteraction builds trust,reliability, and long-term success
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Technical Account Manager
2 weeks ago
New Delhi, India JIACH Energy Solutions Full timeCompany DescriptionJIACH Energy Solutions (JES) is a leading provider of equipment and services specializing in drilling, completion, and production. The company operates out of UAE-Dubai, Saudi Arabia, and India, and supplies a range of products including drilling-rig equipment, downhole tools, and artificial lift solutions. JES also offers cost-effective...
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Technical Account Manager
2 weeks ago
New Delhi, India JIACH Energy Solutions Full timeCompany Description JIACH Energy Solutions (JES) is a leading provider of equipment and services specializing in drilling, completion, and production. The company operates out of UAE-Dubai, Saudi Arabia, and India, and supplies a range of products including drilling-rig equipment, downhole tools, and artificial lift solutions. JES also offers cost-effective...
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Technical Account Manager
7 days ago
New Delhi, India Maritimesolutionsltd Full timeAbout Our Client Navora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Technical Account Manager
2 weeks ago
New Delhi, India ARCON Full timeCompany Overview:ARCON is a globally recognized Identity-As-A-Service provider with a wealth of experience in risk management and continuous risk assessment tools committed to excellence, innovation, and security. Our award-winning solutions portfolio includes our Privileged Access Management (PAM) solution along with Identity and Access Management (IAM),...
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Technical Account Manager
18 hours ago
New Delhi, India Hireginie Full timeA leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction,...
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Technical Account Manager
4 days ago
New Delhi, India KrisAtWork Full timeAs a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.What You'll DoDeliver...
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Technical Account Manager
4 weeks ago
New Delhi, India Karix Full timeAbout the Role:Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location:ChennaiWhat you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk...
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Technical Account Manager
2 weeks ago
New Delhi, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?- Managing the existing key accounts - Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
7 days ago
New Delhi, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Cloud Technical Account Manager
2 weeks ago
New Delhi, India Check Point Software Full timeCheck Point is looking for a promising and brilliant Cloud Technical Account Manager.Major Responsibilities- Manage a book of large Enterprise customers, be responsible for account health, renewal, and revenue growth. - Guide product adoption to achieve business outcomes by gaining a deep understanding of typical business challenges faced by our customers...
