Technical Account Manager
12 hours ago
A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction, streamline logistics, and enhance overall delivery experiences.The Technical Account Manager is the primary technical contact for enterprise clients, responsible for complete technical setup, configuration, and migration. The role involves troubleshooting, managing API queries, and ensuring smooth operations. It requires cross-functional collaboration (CS, Engineering, Ops, Product) and the ability to simplify technical concepts to deliver timely, effective solutions.Title: Technical Account Manager Location: Bengaluru Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 4-8 yearsRoles & Responsibilities: Lead end-to-end technical setup and configuration for enterprise customers. Provide ongoing technical support to ensure smooth operations and customer satisfaction. Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions. Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios. Handle technical queries, including API-related requests, and track resolution progress. Partner with Customer Success teams across regions to align on customer needs and goals. Participate in team meetings to ensure consistent customer support and shared success strategies. Work with Operations, Engineering, and Product Marketing teams to stay updated on platform changes. Communicate platform updates and relevant changes effectively to enterprise clients.Requirement: 4+ years' experience in customer-facing technical roles in either SaaS, ecommerce, or marketing automation technology Experience working with clients, product, ops, and engineering teams—with the ability to break down complex concepts to non-technical stakeholders Ability to prioritize, multi-task, and perform effectively under pressure Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation Ability to grasp customer’s needs and suggest timely solutions Executive level interpersonal, project management, communication, and problem-solving skills Excellent written and verbal communication and presentation skills.
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Technical Account Manager
2 weeks ago
New Delhi, India JIACH Energy Solutions Full timeCompany DescriptionJIACH Energy Solutions (JES) is a leading provider of equipment and services specializing in drilling, completion, and production. The company operates out of UAE-Dubai, Saudi Arabia, and India, and supplies a range of products including drilling-rig equipment, downhole tools, and artificial lift solutions. JES also offers cost-effective...
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Technical Account Manager
2 weeks ago
New Delhi, India JIACH Energy Solutions Full timeCompany Description JIACH Energy Solutions (JES) is a leading provider of equipment and services specializing in drilling, completion, and production. The company operates out of UAE-Dubai, Saudi Arabia, and India, and supplies a range of products including drilling-rig equipment, downhole tools, and artificial lift solutions. JES also offers cost-effective...
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Technical Account Manager
7 days ago
New Delhi, India Maritimesolutionsltd Full timeAbout Our Client Navora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Technical Account Manager
2 weeks ago
New Delhi, India ARCON Full timeCompany Overview:ARCON is a globally recognized Identity-As-A-Service provider with a wealth of experience in risk management and continuous risk assessment tools committed to excellence, innovation, and security. Our award-winning solutions portfolio includes our Privileged Access Management (PAM) solution along with Identity and Access Management (IAM),...
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Technical Account Manager
4 days ago
New Delhi, India KrisAtWork Full timeAs a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.What You'll DoDeliver...
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Technical Account Manager
2 weeks ago
New Delhi, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?- Managing the existing key accounts - Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
4 weeks ago
New Delhi, India Karix Full timeAbout the Role:Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location:ChennaiWhat you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk...
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Technical Account Manager
7 days ago
New Delhi, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Technical Account Manager
4 days ago
New Delhi, India Baldor Technologies Private Limited (IDfy) Full timeGrow FearlesslyWho are we?IDfy is Asia’s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy,fraud detection smarter, and onboarding seamless. Our clients include HDFC Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. With more than 13+ years of...
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Cloud Technical Account Manager
2 weeks ago
New Delhi, India Check Point Software Full timeCheck Point is looking for a promising and brilliant Cloud Technical Account Manager.Major Responsibilities- Manage a book of large Enterprise customers, be responsible for account health, renewal, and revenue growth. - Guide product adoption to achieve business outcomes by gaining a deep understanding of typical business challenges faced by our customers...
