Inside Sales Specialist

4 weeks ago

Gurugram, India ADVATIX - APAC Full time

We are seeking a dynamic and motivated Inside Sales Specialist to join our team. The ideal candidate will excel in identifying and nurturing leads, building relationships with potential clients, and driving sales growth.


Key Responsibilities:


Lead Generation and Prospecting:

  • Research and identify potential clients through various channels, including cold calling, email campaigns, and social media.
  • Maintain a robust pipeline of leads and ensure timely follow-up.


Sales Engagement:

  • Present and explain BPO solutions effectively, addressing client challenges and highlighting benefits.
  • Conduct virtual or in-person meetings to provide detailed insights into services such as customer support, back-office operations, and technical support.


Pipeline Management:

  • Manage the entire sales process, from initial contact to closing the deal.
  • Maintain accurate and up-to-date records of interactions and progress using CRM tools.


Collaboration:

  • Work closely with the operations and marketing teams to align sales strategies with service capabilities.
  • Provide feedback from prospects to refine and enhance service offerings.


Performance Tracking:

  • Meet or exceed individual sales targets and contribute to team revenue goals.
  • Prepare regular reports on sales performance, pipeline status, and market trends.


Market Research:

  • Stay informed about industry trends, competitors, and emerging opportunities in the BPO sector.
  • Use insights to develop effective sales strategies and stay ahead of market dynamics.


Qualifications and Skills:

Education: Bachelor’s degree in Business, Marketing, or a related field.


Experience:

  • Minimum 4-6 years of experience in inside sales, preferably in the BPO or outsourcing industry.
  • Proven track record of meeting or exceeding sales targets.


Skills:

  • Strong communication, negotiation, and relationship-building skills.
  • Ability to present complex solutions in a simple, compelling manner.
  • Proficiency in CRM tools, sales software, and MS Office Suite.
  • Self-motivated with a results-driven approach.

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