Inside Sales Lead
1 day ago
Location: Pune (On-site)
Shift: Night shift (aligned with Western time zones)
Schedule: 6 days a week; full time
Compensation: Highly competitive—above industry standards
About Luxora ExperiencesLuxora Experiences is a digital-first medical tourism platform that seamlessly blends world-class healthcare with premium travel. Our platform offers Western patients curated access to top-tier, JCI‑ and NABH‑accredited hospitals across India, Thailand, Turkey, South Korea, Mexico, and more. Services include transparent pricing, end-to-end support, and the unique "Vacation + Surgery" experience that combines luxury travel with top-quality care
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Powered by our AI‑driven tool CureMeAbroad, we match patients with personalized treatment plans and destinations—optimizing for medical needs, budgets, and travel preferences
Role OverviewWe're seeking a seasoned Inside Sales Lead to steer our inside sales operations and fuel our patient acquisition growth. Ideal candidates bring deep experience in selling high-value services with long conversion horizons and can lead with empathy and strategic insight. As a key member of our leadership team, you will build and mentor a high-performing sales team, helping them confidently convey Luxora's value proposition to prospective clients.
Key Responsibilities- Lead, coach, and scale a team of inside sales associates to meet or exceed ambitious KPIs and revenue targets.
- Manage and nurture long-cycle, high-ticket sales—specifically elective medical and luxury travel packages.
- Communicate Luxora's unique "Vacation + Surgery" value proposition, emphasizing trust, personalized care, and convenience.
- Oversee the entire sales process—from initial consult to follow-up—ensuring a seamless, consultative experience.
- Collaborate closely with marketing, product (CureMeAbroad team), and partnerships to optimize lead generation and conversion strategies.
- Analyze sales performance through data-driven insights; continuously refine playbooks, scripts, and objection-handling frameworks.
- Uphold Luxora's high standards of professionalism and empathy in every customer interaction.
- Minimum 3+ years of leadership experience in inside sales—ideally in industries with long buying cycles and large deal sizes (e.g., luxury travel, healthcare, real estate, B2B services).
- Exceptional English communication skills; clarity, persuasion, and empathy are essential.
- American (or Western) accent is a strong advantage for aligning with target markets.
- Proven ability to motivate, coach, and develop a results-driven sales team.
- Skilled in consultative selling, objection handling, and closing high-value opportunities.
- Comfortable working from the office during night shifts (aligned with U.S./UK/Australia time zones).
- Based in Pune and available for a full-time, in-person role—six days per week.
- Be part of an innovative, category-defining startup that's transforming global medical tourism with technology and hospitality-first service.
- Lead a passionate inside sales team in a mission-centric environment dedicated to enhancing lives with accessible, luxurious healthcare.
- Competitive pay that exceeds industry norms, with great scope for performance-based growth.
- Work at the intersection of healthcare, luxury travel, and technology—shaping the future of patient-first experiences.
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