Customer Support

3 days ago

Surat, India PropertyLoop Full time

Job Title: Customer Support & Admin Specialist Location:Remote (India-based preferred) Hours:Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm Company:PropertyLoop.co.uk Salary:Competitive | Based on ExperienceAbout the Role We’re PropertyLoop.co.uk, one of London’s fastest-growing PropTech platforms, revolutionising the way people rent, buy, and sell homes. We’re looking for an exceptional Customer Support & Admin Specialistto join our fully remote team. This is not a call centre role — it’s high-level, hands-on support across our lettings and sales operations. You’ll handle complex queries, support estate agents and clients, manage contracts, and own high volumes of admin tasks. If you're detail-obsessed, a fast thinker, and thrive under pressure — we want you.Key Responsibilities Respond to customer enquiries (email, live chat, phone, tickets) with speed and professionalism Manage tenancy and sales progress: contracts, payments, documentation, and compliance checks Liaise with landlords, tenants, agents, buyers and sellers — all with calm, clarity, and care Troubleshoot issues around maintenance, arrears, legal terms, and customer onboarding Keep workflows up-to-date across platforms like Excel, Stripe, HubSpot, and internal CRMsWho We’re Looking For Fluent in English (spoken and written) with impeccable grammar and tone Highly organised, proactive, and capable of handling a heavy admin workload Emotionally intelligent — calm under pressure, solution-oriented, and a clear communicator Tech-savvy — fast typing and confident navigating digital tools and CRMs Strong grasp of contracts, legal terms, or property workflows (a big plus) Remote setup ready: fast internet, noise-free space, webcam, and noise-cancelling headsetWhat You’ll Get Full training and daily support Opportunity to grow within a fast-scaling UK tech company Work with a sharp, mission-driven team Real ownership and career progressionThis Role Is Not For You If: You struggle with admin-heavy roles or multi-tasking You’re looking for a relaxed, low-volume support job You cannot commit to UK hours or weekend shifts

  • Customer Support

    2 days ago

    Surat, India FlightPath Travel Full time

    A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

  • Customer support specialist

    4 days ago

    Surat, India Fwd Creatives Full time

    Company Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...

  • Customer Support Representative

    2 weeks ago

    Surat, India Pro Start Me Full time

    Job Description We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist's responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India Yanolja Cloud Solution Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Organizational Overview:Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India Yanolja Cloud Solution Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Organizational Overview:Yanolja Cloud Solution Pvt. Ltd. (YCS), is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our...

  • Customer Support Advisor

    2 days ago

    Surat, India FlightPath Travel Full time

    A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

  • Customer Support Representative

    7 days ago

    Surat, Gujarat, India PortPro - Asia Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...

  • Customer Support Specialist

    2 weeks ago

    Surat, Gujarat, India OptimumBrew Technology LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionOptimumBrew Technology LLP is a product-based company dedicated to empowering businesses with accessible and innovative graphic design and marketing tools. We believe impactful marketing should be available to everyone, regardless of budget or skill level. Our tools are used by a diverse global community, driving us to continuously...

  • Customer Support Executive

    11 hours ago

    Surat, Gujarat, India DK Infoway Full time ₹ 2,40,000 per year

    Job description:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service.Key Responsibilities:Handle inbound and outbound calls, emails, and chat to assist customers with inquiries related to diamonds, jewelry, and...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India DK Infoway Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...