Customer Service Representative

2 days ago

New Delhi, India WNS Full time

WNS is hiring for anInternational Airlines - Back Office - customer service process.Mega walk-in Drive forGraduate Fresher'sat both Vikhroli & Thane office's on30th & 31st OCT.Excellent opportunity for Graduate Fresher's to start their career with WNS.Role:Customer Support Representative (Email Process) Shift:Rotational shifts including night shifts Week-offs:1 rotational week off Pick up & Drop facilities providedKey Responsibilities: ✅ Draft professional emails to resolve customer queries and complaints. ✅ Deliver exceptional customer service while handling sensitive issues. ✅ Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.Required Skills: ✔️ Excellent written and verbal communication skills. ✔️ Strong email drafting and comprehension abilities. ✔️ Customer-centric approach with problem-solving mindset.Graduate Fresher's with excellent verbal & written communication skills can walk-in for an interview on30th & 31st OCTbetween 10 AM to 3 PM on either of your preferred below WNS office location'sWNS Vikhroli office- WNS, Gate no 4, Plant 11, Godrej & Boyce Complex, Vikhroli West.WNS Thane office- WNS, 6th Floor, Centaurus, Hiranandani Estate, Thane West.Meet -HR Ruhi Shaikh. ruhi.shaikh@wns.com / 8657894962

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