Customer Service Representative
7 hours ago
The Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.What the job entails:Answer incoming calls and emails from customers and respond to their questions and concernsProvide information about our products and services, such as features, benefits, pricing, and availabilityProcess orders, payments, refunds, and returns, and update customer records accordinglyResolve customer issues and complaints or escalate them to the appropriate department or managerCollect and record customer feedback and suggestions and share them with the relevant teamsMaintain a high level of customer satisfaction and loyalty and follow up with customers when necessaryCollaborate with other customer service representatives and teams to ensure consistent and quality service deliveryStay updated on our products and services, policies and procedures, and industry trends and best practicesIdeal Profile: Job Requirements:High school diploma or equivalent; bachelor's degree in a related field is a plusPrevious experience in customer service, sales, or a similar role, preferably in a tech or consulting industryExcellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholdersProficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or ZendeskAbility to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectationsAbility to work independently and as part of a team and manage multiple tasks and prioritiesAttention to detail, accuracy, and quality, with a problem-solving and customer-centric mindsetWhat's on Offer?Flexible working optionsOpportunity to make a positive impactLeadership Role
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New Delhi, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role Description This is a full-time on-site role as a Customer Delight...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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New Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
