Customer Service Representative
15 hours ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional, customer-focused attitude. Key Responsibilities Customer Interaction Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products, services, and company policies. Handle customer complaints with professionalism and empathy. Issue Resolution Identify customer needs and provide appropriate solutions. Troubleshoot issues and escalate complex problems to higher support levels. Follow up with customers to ensure complete resolution. Order & Account Management Assist customers with order placement, returns, refunds, and account updates. Maintain accurate customer records in CRM systems. Documentation & Reporting Log all interactions, issues, and resolutions in the CRM. Prepare daily or weekly summaries of customer concerns and trends. Product Knowledge Stay updated on product features, updates, and company policies. Educate customers on how to use products or services effectively. Team Collaboration Work closely with sales, technical support, and operations teams. Participate in team meetings and training sessions for continuous improvement. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Basic computer skills; experience with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-centric mindset.
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Customer Service Representative
4 days ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
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Customer Service Representative
2 weeks ago
New Delhi, India CZARINA Full timeHiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site)Chattarpur Hills MehrauliDelhi 11:00 AM – 7:00 PM | 6-day work weekAbout CzarinaCzarina is a global luxury resort-wear house known for itshand-embellished couture kaftans , elevated silhouettes, and exquisite craftsmanship. Rooted in artistic expression and feminine elegance,...
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Customer Service Representative
1 week ago
new delhi, India Venture Smarter Full timeThe Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...
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Customer Service Representative
2 weeks ago
New Delhi, India CZARINA Full timeHiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site) Chattarpur Hills Mehrauli Delhi11:00 AM – 7:00 PM | 6-day work weekAbout Czarina Czarina is a global luxury resort-wear house known for its hand-embellished couture kaftans , elevated silhouettes, and exquisite craftsmanship.Rooted in artistic expression and feminine elegance,...
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Customer Service Representative
2 weeks ago
New Delhi, India CZARINA Full time🌟 Hiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site)📍 Chattarpur Hills Mehrauli Delhi🕒 11:00 AM – 7:00 PM | 6-day work weekAbout CzarinaCzarina is a global luxury resort-wear house known for its hand-embellished couture kaftans, elevated silhouettes, and exquisite craftsmanship.Rooted in artistic expression and...
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Customer Service Representative
2 weeks ago
new delhi, India CZARINA Full time🌟 Hiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site)📍 Chattarpur Hills Mehrauli Delhi🕒 11:00 AM – 7:00 PM | 6-day work weekAbout CzarinaCzarina is a global luxury resort-wear house known for its hand-embellished couture kaftans, elevated silhouettes, and exquisite craftsmanship.Rooted in artistic expression and...
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Customer Service Representative
2 weeks ago
New Delhi, India CZARINA Full time🌟 Hiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site)📍 Chattarpur Hills Mehrauli Delhi🕒 11:00 AM – 7:00 PM | 6-day work weekAbout CzarinaCzarina is a global luxury resort-wear house known for its hand-embellished couture kaftans, elevated silhouettes, and exquisite craftsmanship.Rooted in artistic expression and...
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Customer Service Representative
2 weeks ago
New Delhi, India CZARINA Full time🌟 Hiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site)📍 Chattarpur Hills Mehrauli Delhi🕒 11:00 AM – 7:00 PM | 6-day work weekAbout CzarinaCzarina is a global luxury resort-wear house known for its hand-embellished couture kaftans, elevated silhouettes, and exquisite craftsmanship.Rooted in artistic expression and...
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Customer Service Representative
2 weeks ago
new delhi, India CZARINA Full timeHiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site) Chattarpur Hills Mehrauli Delhi 11:00 AM – 7:00 PM | 6-day work week About Czarina Czarina is a global luxury resort-wear house known for its hand-embellished couture kaftans , elevated silhouettes, and exquisite craftsmanship. Rooted in artistic expression and feminine...
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Customer Service Representative
2 weeks ago
New Delhi, India CZARINA Full timeHiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site) Chattarpur Hills Mehrauli Delhi 11:00 AM – 7:00 PM | 6-day work week About Czarina Czarina is a global luxury resort-wear house known for its hand-embellished couture kaftans , elevated silhouettes, and exquisite craftsmanship. Rooted in artistic expression and feminine...
