Application Support Engineer

2 weeks ago

Pune, India CRESCENT TECHSERVICES Full time

Key Responsibilities :

Production Support :


- Provide production support for applications built using Java, Microservices, Kafka, and databases like MongoDB and SQL.

- Ensure high availability and minimize downtime.

Troubleshooting and Issue Resolution :


- Troubleshoot and resolve issues related to application performance, system outages, and user queries.

- Collaborate with development teams to identify root causes of incidents.

Application Monitoring : Use Dynatrace and other monitoring tools to proactively monitor the health of applications, identify bottlenecks, and ensure systems are performing optimally.

Incident Management :


- Manage and resolve incidents efficiently, ensuring timely communication with stakeholders.

- Document incidents, resolutions, and preventive measures.

Configuration and Deployment Support : Assist in configuration changes and deployments in a production environment while following best practices for application lifecycle management.

Collaboration : Work closely with cross-functional teams such as development, infrastructure, and business analysts to resolve issues and enhance system performance.

Shift Work : Be available to work in rotational shifts, covering Australia, UK, and US Central working hours.

Required Skills and Qualifications :

- 5-7 years of experience in production support roles, with expertise in Java, Microservices, Kafka, and databases (both SQL and NoSQL such as MongoDB).

- Strong experience with Dynatrace or similar application monitoring and performance management tools.

- Hands-on experience supporting mission-critical applications in a production environment.

- Solid understanding of application monitoring, troubleshooting, and incident management processes.

- Proficient in working with microservices architecture, ensuring seamless communication between distributed services.

- Familiarity with cloud technologies and containerization (e.g. , Docker, Kubernetes) is a plus.

- Strong analytical skills with a keen eye for identifying issues and optimizing system performance.

- Willingness to work in rotational shifts to support global teams and customers.

- Strong communication skills, both written and verbal, to effectively coordinate with stakeholders across different time zones.

Preferred Qualifications :

- Experience working in Agile environments.

- Familiarity with CI/CD pipeline management and automation.

- Knowledge of ITIL framework for incident, problem, and change management

(ref:hirist.tech)

  • Hawaii Tech Support | Helpdesk Engineer

    1 week ago

    Pune, India Hawaii Tech Support Full time

    Company Overview:Hawaii Tech Support, established in 2004, is an IT Partner committed to empowering Hawaii’s economy with reliable and secure IT solutions. Certified as a Microsoft Small Business Specialist, we value trust, helpfulness, and compassion in our client partnerships.Position Summary:We are looking for a proactive Helpdesk Engineer to deliver...

  • Hawaii Tech Support | Helpdesk Engineer

    1 week ago

    pune, India Hawaii Tech Support Full time

    Company Overview: Hawaii Tech Support, established in 2004, is an IT Partner committed to empowering Hawaii’s economy with reliable and secure IT solutions. Certified as a Microsoft Small Business Specialist, we value trust, helpfulness, and compassion in our client partnerships.Position Summary: We are looking for a proactive Helpdesk Engineer to deliver...

  • Application Support Engineer

    1 month ago

    Pune, India NCS Group Full time

    About the jobExtraordinary careers start hereNCS , a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 58 specialisations, NCS provides differentiated...

  • Application support engineer

    1 month ago

    Pune, India NCS Group Full time

    About the jobExtraordinary careers start hereNCS , a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 58 specialisations, NCS provides differentiated...

  • Application Support Engineer

    1 month ago

    Pune, India NCS Group Full time

    About the jobExtraordinary careers start hereNCS , a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 58 specialisations, NCS provides differentiated...

  • Java application support engineer

    2 weeks ago

    Pune, India Crescent Techservices Full time

    Role : Application Support EngineerLocation : Bangalore and Pune (Hybrid)Experience : 3-8 Years (2 Positions)Shifts : Rotational Shift - Australia working hours (08:00 – 17:00 AEST), UK working hours (09:00 – 18:00 WET), US Central working hours (09:00 – 18:00 CT)Job requirement:Experience:5-7 yrs experienceMust Have Skills : Java, Microservices,...

  • Application Support Engineer

    1 month ago

    Pune, India NCS Group Full time

    About the job Extraordinary careers start here NCS , a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 58 specialisations, NCS provides...

  • Application Support Engineer

    1 month ago

    Pune, India NCS Group Full time

    About the job Extraordinary careers start here NCS , a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 58 specialisations, NCS provides...

  • Java Application Support Engineer

    2 weeks ago

    Pune, India Crescent Techservices Full time

    Role: Application Support EngineerLocation: Bangalore and Pune (Hybrid)Experience: 3-8 Years (2 Positions)Shifts: Rotational Shift - Australia working hours (08:00 – 17:00 AEST), UK working hours (09:00 – 18:00 WET), US Central working hours (09:00 – 18:00 CT)Job requirement:Experience:5-7 yrs experienceMust Have Skills :Java, Microservices, Kafka,...

  • Java Application Support Engineer

    2 weeks ago

    Pune, India Crescent Techservices Full time

    Role: Application Support EngineerLocation: Bangalore and Pune (Hybrid)Experience: 3-8 Years (2 Positions)Shifts: Rotational Shift - Australia working hours (08:00 – 17:00 AEST), UK working hours (09:00 – 18:00 WET), US Central working hours (09:00 – 18:00 CT)Job requirement:Experience:5-7 yrs experienceMust Have Skills :Java, Microservices, Kafka,...

  • Java Application Support Engineer

    2 weeks ago

    Pune, India Crescent Techservices Full time

    Role : Application Support Engineer Location : Bangalore and Pune (Hybrid) Experience : 3-8 Years (2 Positions) Shifts : Rotational Shift - Australia working hours (08:00 – 17:00 AEST), UK working hours (09:00 – 18:00 WET), US Central working hours (09:00 – 18:00 CT) Job requirement: Experience:5-7 yrs experience Must Have Skills :Java, Microservices,...

  • Java Application Support Engineer

    2 weeks ago

    Pune, India Crescent Techservices Full time

    Role : Application Support Engineer Location : Bangalore and Pune (Hybrid) Experience : 3-8 Years (2 Positions) Shifts : Rotational Shift - Australia working hours (08:00 – 17:00 AEST), UK working hours (09:00 – 18:00 WET), US Central working hours (09:00 – 18:00 CT) Job requirement: Experience:5-7 yrs experience Must Have Skills...

  • Application Support

    18 hours ago

    Pune, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Application Support Engineer

    3 months ago

    Pune, India Copeland Full time

    Work with Worley Logan / Amey Naik and Support PWI Application Global Tickets  Support Open Source tools like Node Red , Influx DB , Grafana. Support Data Visualization assignments in Grafana. The data from PWI Application needs to be integrated in Node Red , Influx DB and then Grafana for data Visualization. Set up new upcoming applications in the...

  • Site Reliability Engineer

    3 weeks ago

    Pune, India Neerinfo Solutions Full time

    Job Description :We are seeking a talented Site Reliability Engineer (SRE) to join our team. The ideal candidate will have a strong background in application support, microservices architecture, and automation, with hands-on experience in monitoring and dashboarding tools like Splunk and AppDynamics. This role requires a proactive professional with a knack...

  • Junior Application Support Engineer

    3 months ago

    Pune, India ProPMO Services Private Limited Full time

    Job Title : Application Support EngineerLocation : Mumbai/Pune Experience : 0.6-2 years Job Description :As an Implementation/Application/Tech Support Engineer, you will be responsible for providing technical and functional support to clients, ensuring the smooth implementation and ongoing usage of products. This role involves interacting closely with...

  • Application Support

    2 days ago

    Pune, India HSBC Full time

    Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking...

  • Helpdesk Engineer

    1 week ago

    Pune, India Hawaii Tech Support Full time

    Company Overview: Hawaii Tech Support, established in 2004, is an IT Partner committed to empowering Hawaii’s economy with reliable and secure IT solutions. Certified as a Microsoft Small Business Specialist, we value trust, helpfulness, and compassion in our client partnerships.Position Summary: We are looking for a proactive Helpdesk Engineer to deliver...

  • Helpdesk Engineer

    1 week ago

    Pune, India Hawaii Tech Support Full time

    Company Overview: Hawaii Tech Support, established in 2004, is an IT Partner committed to empowering Hawaii’s economy with reliable and secure IT solutions. Certified as a Microsoft Small Business Specialist, we value trust, helpfulness, and compassion in our client partnerships. Position Summary: We are looking for a proactive Helpdesk Engineer to...

  • Helpdesk Engineer

    1 week ago

    Pune, India Hawaii Tech Support Full time

    Company Overview: Hawaii Tech Support, established in 2004, is an IT Partner committed to empowering Hawaii’s economy with reliable and secure IT solutions. Certified as a Microsoft Small Business Specialist, we value trust, helpfulness, and compassion in our client partnerships.Position Summary: We are looking for a proactive Helpdesk Engineer to deliver...