Service Desk Analyst

TCS hiringRole: Service Desk AnalystLocation: Pune, BangaloreExperience: 2-5Must Have:3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT Infrastructure.Work in any shift (24*7)

Dear Candidate!Greetings from TCS !!!Role: Service Desk AnalystLocation: Bangalore/ChennaiExperience Range: 4 to 7 YearsJob Description:Technical and system expertise (networking, active directory, DNS)Customer support using telephone and computer skillsExcellent analytical skills and communicationProblem-solving and troubleshooting abilitiesIdentify and...

**Primary Purpose** The primary purpose of the Service Desk Lead is to acts as an escalation point for the Service Desk Engineers. **Lines of Reporting** The Service Desk Engineer reports directly into the Service Desk Manager. **MAIN DUTIES** The main duties include: - Fluent in English dialect and exemplary written English skills - Working...

Dear Candidate!Greetings from TCS !!!Role: Service Desk AnalystLocation: Bangalore/ChennaiExperience Range: 4 to 7 YearsJob Description:Technical and system expertise (networking, active directory, DNS)Customer support using telephone and computer skillsExcellent analytical skills and communicationProblem-solving and troubleshooting abilitiesIdentify and...

Dear Candidate! Greetings from TCS !!! Role: Service Desk Analyst Location: Bangalore/Chennai Experience Range: 4 to 7 Years Job Description: Technical and system expertise (networking, active directory, DNS) Customer support using telephone and computer skills Excellent analytical skills and communication Problem-solving and troubleshooting abilities...

Dear Candidate!Greetings from TCS !!!Role: Service Desk AnalystLocation: Bangalore/ChennaiExperience Range: 4 to 7 YearsJob Description:Technical and system expertise (networking, active directory, DNS)Customer support using telephone and computer skillsExcellent analytical skills and communicationProblem-solving and troubleshooting abilitiesIdentify and...

**Position Overview** As a Service Desk Analyst, you will provide Level 1 support to clients. This role will provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose and resolve Level 1 incidents received, and escalate issues as necessary. **Key Responsibilities** The...

Role : Service Desk Experience : Minimum 2 years of experience as a Service Desk Analyst Salary : Up to 11 LPA Location : Remote Education : Graduation Work from Home opportunity Japanese : N2 certification mandatory **Salary**: Up to ₹1,100,000.00 per month **Benefits**: - Provident Fund - Work from home Day range: - Monday to Friday Shift: -...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

Job DescriptionJob Description:· 3 – 8 years’ experience in customer Service Desk or Help Desk environment· Handle Tier 1 help desk escalations through the company’s internal ticketing system· Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications· Perform...

About the RoleWe are seeking a highly experienced Technical Director to lead the strategic direction of our Workplace Technology operations at MUFG Global Service. This role requires strong technical acumen, operational leadership, and strategic thinking to deliver exceptional service, continuous improvements, and seamless technology adoption.Key...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**Service Desk**: **Experience: 4-6 Yrs** **Band: B2** **Location: Hyderabad** - Experience in imparting training sessions e-learning and physical classroom sessions. - Have 4 yrs of experience working as a service desk trainer - Provide training schedules and agendas - Prepare training materials and sessions, in groups or individually. - Willing to work...

Job DescriptionJob Description:· 3 – 8 years’ experience in customer ServiceDesk or Help Desk environment· Handle Tier 1 help desk escalations through the company’s internal ticketing system· Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications· Perform...

Job DescriptionJob Description:· 3 – 8 years’ experience in customer ServiceDesk or Help Desk environment· Handle Tier 1 help desk escalations through the company’s internal ticketing system· Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications· Perform...

**What would be expected from you**: - Responsible for providing appropriate level of support to Servian Managed Services customers, and Servian-as-a-customer end-users, within prescribed SLAs. - Identify the correct procedures or channels for resolution and monitor resolution activity and progress updates to customers. - Able to bring insight and expertise...

**Service Desk ( Job ID : 749328190 )**: Bangalore Full Time Experience **01.0 - 02.0 years** Offered Salary **3.05 - 4.00** Notice Period **Not Disclosed** - Excellent communication skills (both written and verbal) - Knowledge of IT industry and technology understanding - Demonstrate high levels of customer service and operational excellence -...

**Position Summary** The individual in this role will be a leader and critical thinker to join our Managed Services team. In this role, you will be reviewing, assigning, and responding to tickets created by customers in our existing JIRA system. You will also be responsible for managing the JIRA environment, recommending workflow enhancements, and executing...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: Bangalore/ChennaiExperience Range:4 - 6 YearsEducational Qualification : 15 Years of Full Time EducationJob...

SKYLARK is Hiring for a reputed MNC Role: Service desk executive Qualification: CS/IT graduate Experience:2-4 years location: Bangalore Skills: Chat process, B2C ,ticketing tool, troubleshooting. Job description: - Excellent communication - Mandatory B2C chat process experience(B2B will not be considered) - Open requirement is for JL 3A - Recent...