Service Desk Analyst
1 week ago
Dear Candidate
Greetings from TCS
Role: Service Desk Analyst
Location: Bangalore/Chennai
Experience Range: 4 to 7 Years
Job Description:
- Technical and system expertise (networking, active directory, DNS)
- Customer support using telephone and computer skills
- Excellent analytical skills and communication
- Problem-solving and troubleshooting abilities
- Identify and diagnose issues and problems
- Categorize and record reported queries and provide solutions
- Support problem identification
- Advise users on appropriate course of action
- Monitor issues from start to resolution
- Escalate, if needed, unresolved problems to a higher level of support
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
-
Service Desk Analyst
1 week ago
Bengaluru, India Tata Consultancy Services Full timeDear Candidate!Greetings from TCS !!!Role: Service Desk AnalystLocation: Bangalore/ChennaiExperience Range: 4 to 7 YearsJob Description:Technical and system expertise (networking, active directory, DNS)Customer support using telephone and computer skillsExcellent analytical skills and communicationProblem-solving and troubleshooting abilitiesIdentify and...
-
Service Desk Analyst
1 week ago
Bengaluru, India Tata Consultancy Services Full timeDear Candidate! Greetings from TCS !!! Role: Service Desk Analyst Location: Bangalore/Chennai Experience Range: 4 to 7 Years Job Description: Technical and system expertise (networking, active directory, DNS) Customer support using telephone and computer skills Excellent analytical skills and communication Problem-solving and troubleshooting abilities...
-
Service Desk Analyst
1 week ago
Bengaluru, India Tata Consultancy Services Full timeDear Candidate!Greetings from TCS !!!Role: Service Desk AnalystLocation: Bangalore/ChennaiExperience Range: 4 to 7 YearsJob Description:Technical and system expertise (networking, active directory, DNS)Customer support using telephone and computer skillsExcellent analytical skills and communicationProblem-solving and troubleshooting abilitiesIdentify and...
-
Service Desk L1
3 days ago
Bengaluru, India nFrastructure Full time**Position Overview** As a Service Desk Analyst, you will provide Level 1 support to clients. This role will provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose and resolve Level 1 incidents received, and escalate issues as necessary. **Key Responsibilities** The...
-
Graduate Service Desk Analyst
4 months ago
Bengaluru, India AtkinsRéalis Full timeJob Description We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create...
-
Service Desk Analyst II
5 months ago
Bengaluru, India AtkinsRéalis Full timeJob Description : Service Desk Analyst - French, Global Service Desk We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a...
-
Service Desk
7 months ago
Bengaluru, India IMPACT INFOTECT PVT LTD Full timeRole : Service Desk Experience : Minimum 2 years of experience as a Service Desk Analyst Salary : Up to 11 LPA Location : Remote Education : Graduation Work from Home opportunity Japanese : N2 certification mandatory **Salary**: Up to ₹1,100,000.00 per month **Benefits**: - Provident Fund - Work from home Day range: - Monday to Friday Shift: -...
-
Service Desk
7 months ago
Bengaluru, Karnataka, India Bangalore Startegic Company Full timeActs as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...
-
It service desk analyst
3 weeks ago
Bengaluru, India EJAmerica Full timeJob DescriptionJob Description:· 3 – 8 years’ experience in customer Service Desk or Help Desk environment· Handle Tier 1 help desk escalations through the company’s internal ticketing system· Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications· Perform...
-
Service Desk Analyst
7 months ago
Bengaluru, India Lighthouse Full timeWhat is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where...
-
Desk Quant Analyst
6 months ago
Bengaluru, India Squarepoint Capital Full timeRole: Desk Quant Analyst Please only apply to the one job you feel best fits your skillset and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies...
-
Technical Director for Workplace Services
2 weeks ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout the RoleWe are seeking a highly experienced Technical Director to lead the strategic direction of our Workplace Technology operations at MUFG Global Service. This role requires strong technical acumen, operational leadership, and strategic thinking to deliver exceptional service, continuous improvements, and seamless technology adoption.Key...
-
IT Service Desk Analyst
3 months ago
Bengaluru, India eJAmerica Full timeJob DescriptionThere is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office.• Employee to operate from Infosys Bangalore office as per shift requirement (24x7)• 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.• Handle Tier 1 help desk escalations...
-
Service Desk Engineer
2 months ago
Bengaluru, India Hi Tech Informatics Pvt Ltd Full timeHi we are looking for Service Desk Engineer in Bangalore Location.Required : Male Candidates.Qualification: Any Qualification.Sr.NoActivities1Provide a single point of contact for the agreed IT infrastructure management.2Develop and maintain Service Desk Operational Procedures, Processes & Documentations.3Monitor the Service Desk tool for open and pending...
-
Deal Desk Analyst
2 months ago
Bengaluru, India Trellix Full timeSenior Cloud Software Development EngineerSr SDETDeal Desk AnalystCountry Sales Leader / FSI Sales LeaderSenior Software Development EngineerSenior Security ResearcherSoftware Development Engineer in Test (SDET)Apprentice- HRSolutions EngineerSoftware Development Engineer in Test (SDET)Staff SDETProfessional Services ConsultantSenior Software Development...
-
IT Service Desk Analyst
3 months ago
Bengaluru, India eJAmerica Full timeJob DescriptionThere is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office.• Employee to operate from Infosys Bangalore office as per shift requirement (24x7)• 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.• Handle Tier 1 help desk escalations...
-
IT Service Desk Analyst
3 months ago
Bengaluru, India eJAmerica Full timeJob DescriptionThere is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office.• Employee to operate from Infosys Bangalore office as per shift requirement (24x7)• 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.• Handle Tier 1 help desk escalations...
-
IT Service Desk
3 months ago
Bengaluru, Karnataka, India Natobotics Technologies Private Limited Full time**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...
-
Service Desk Analyst
7 months ago
Bengaluru, India arm limited Full timeJob Description Job Overview: Act as the first point of contact for all end user tickets globally via multiple channels: chat, phone and Service Now portal. This is a hands on role that will require technical expertise working closely with EIT teams to solve and resolve end issues focusing on first line fix. Have high levels of customer service...
-
Service Desk Director
4 weeks ago
Bengaluru, Karnataka, India Mobile Programming LLC Full timeAbout the Role:Mobile Programming LLC is seeking an experienced Service Desk Manager to oversee the daily operations of our service desk team. The successful candidate will be responsible for ensuring timely and effective resolution of user issues and requests, as well as developing and implementing processes to improve efficiency and customer...