Customer Service Representative

7 days ago

New Delhi, India NIIT Full time

#NIIT is HiringJoin our MNC Healthcare Client as a Customer Service Specialist (Voice – HRO Process)If you love helping people and delivering great customer experiences, this role is for you We're looking for enthusiastic, customer-focused talent to join our team in Airoli, Mumbai.Role Highlights- Job Type: Customer Support – Voice - Location: Work from Office (Airoli) - Schedule: 5 days working, rotational week-offs - Shift: Night shift - Cab: One-wayWhat You’ll Do- Handle inbound calls & resolve customer queries - Deliver first-call resolution - Maintain AHT, CSAT & compliance metrics - Document interactions properly - Share ideas to improve processesWho Can Apply- Great communication skills - Comfortable with night shifts - Basic MS Office & computer knowledgeEligible Degrees: B.Com, BBA, B.Pharma, B.A, B.Sc❌ Not Eligible: B.Tech, BCA, B.Sc IT✔ Undergraduates can also applyWhat You Get- Strong career growth opportunities - Performance-based incentives - Skill development programs - 5-day workweek & work-life balance - Fun, engaging work culture - Insurance benefitsApply Now: Jasleen.2.Kaur@niitmts.comContact: 7042458078#Hiring #CustomerService #HealthcareJobs #VoiceProcess #Airoli #MumbaiJobs #NIIT #JobOpening #NowHiring

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