ABEC Exhibitions

2 months ago

Mumbai, India Asian Business Exhibition & Conferences Ltd Full time

We are seeking a dynamic and presentable Client Relationship Manager to join our vibrant team.

In this role, you will play a pivotal role in ensuring a seamless and successful client journey, from initial contact to post-event follow-up.

About ABEC Pvt Ltd:


For over 30+ years, ABEC Pvt Ltd has been crafting unforgettable events across India.

From intimate gatherings to grand-scale conferences, we pride ourselves on exceeding client expectations and delivering unparalleled service.

As our Client Relationship Manager, you will play a crucial role in ensuring the success of every event by fostering strong relationships with our clients and guests.

Responsibilities:

- Manage client relationships and guest communication for various events, ensuring accuracy and efficiency.

- Develop and implement strategies to generate new leads and expand ABEC's client base.

- Build and maintain positive relationships with existing clients, anticipating their needs and exceeding their expectations.

- Act as the primary point of contact for clients and guests, addressing inquiries and resolving concerns promptly and professionally.

- Develop and maintain detailed client profiles and event information.

- Coordinate with internal teams to ensure seamless event execution and guest satisfaction.

- Travel throughout India to attend meetings, visit potential clients, and oversee event logistics.

Qualifications:

- Proven 2+ years of experience in client relationship management, preferably within the event industry.

- Excellent communication skills, both written and verbal, with the ability to build rapport with clients and guests.

- Strong organizational and time management skills to prioritize multiple tasks in a fast-paced environment.

- Proficient in Microsoft Office Suite and CRM software.

- Presentable appearance and professional demeanor.

- Willingness to travel frequently throughout India.

- Ability to work independently and as part of a team

(ref:iimjobs.com)

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