Easyrewardz - Senior Customer Success Manager

2 days ago


Gurugram, India EasyRewardz Software Services Private Limited Full time

Job SummaryThe ideal candidate will be highly motivated person with experience in BFSI/Retail sector implementing solutions for business expansions. The placed candidate will be aligned to build sweeping strategies to meet business quotas, managing a team of professionals, and oversee the financial success of the Manage BFSI/Retail relationship through account managers- Engage with client Key Stakeholders from Business point of view- Create deep relationship within the bank and look at expansion opportunities- Keep a tight control on costs and revenue.- Grow Redemption Revenue coordinating with Rewards and fulfillment team- Coordinate internally with Tech servicing and program management- Translate Business Requirement into tech requirement in conjunction with Program servicing Team- 8-12 Years Exp. MBA.- Loyalty Orgs (Channel Loyalty Exposure)/Analytics or Product Manager for B2B led products.- Account Management/Program Management/Interaction with Key stakeholder of the Channel Loyalty Team- Strategic and Tactical understanding of B2B domain. (Influencer/Stockist/Dealer Hierachies and Sales Schemes- Understand Key Business drivers of distribution and manufacturing sales- Team Handling and Account Management (Match with Regional Head JD)- Excellent Communication and Communication skills- Proven ability to identify account expansion opportunity and conversion of same by solutioning- Managing the invoicing/collections/aging etc. Location : Mumbai/ Gurugram (ref:iimjobs.com)



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