Manager - Billing

3 weeks ago

Mumbai, Maharashtra, India Trilegal Full time

We seek individuals who uphold the highest standards of integrity, demonstrate professionalism in every interaction, treat others with respect, and consistently align personal ambition with the collective goals of the firm.

Title: Manager - Billing

Location: Mumbai

Role Overview:

We are looking for a seasoned professional to lead the billing operations for our Mumbai office. The ideal candidate will be responsible for managing a team of 7–8 billing executives and coordinating effectively with lawyers and partners to ensure timely and accurate billing, compliance with client requirements, and smooth internal processes.

Key Responsibilities:

  • Team Management:
  • Supervise and mentor a team of billing executives; ensure even allocation of workload and monitor performance.
  • Conduct regular team meetings, reviews, and provide feedback and support as needed.
  • Billing Operations:
  • Oversee end-to-end billing cycle, including draft preparation, partner/lawyer coordination, finalization, and dispatch.
  • Ensure billing is in line with client billing guidelines, agreed rates, and engagement terms.
  • Monitor timelines and ensure month-end closure is done as per internal deadlines.
  • Stakeholder Coordination:
  • Act as the primary billing point of contact for lawyers and partners based in the Mumbai office.
  • Regularly liaise with fee-earners to gather billing inputs, resolve discrepancies, and proactively follow up on pending items.
  • Collaborate with finance and collections teams to support reconciliation and follow-ups.
  • Quality Control & Compliance:
  • Review drafts to ensure accuracy in hours, rates, taxes, and client-specific instructions.
  • Ensure documentation, audit trails, and client master data are properly maintained.
  • Process Improvement:
  • Identify gaps or delays in the billing cycle and work towards process optimization.
  • Support digitization/automation initiatives and adoption of billing tools or ERP systems.

Desired Skills & Qualifications:

  • Graduate/Postgraduate in Commerce, Finance, or related field.
  • 6–10 years of billing experience, preferably in a law firm or professional services firm.
  • Prior team handling experience is essential.
  • Excellent coordination, communication, and follow-up skills.
  • Proficiency in MS Excel and ERP/Billing tools.
  • Strong attention to detail and ability to work in a deadline-driven environment.

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