
Manager - Billing
2 days ago
Title: Manager - Billing
Location: Mumbai
Role Overview:
We are looking for a seasoned professional to lead the billing operations for our Mumbai office. The ideal candidate will be responsible for managing a team of 7–8 billing executives and coordinating effectively with lawyers and partners to ensure timely and accurate billing, compliance with client requirements, and smooth internal processes.
Key Responsibilities:
- Team Management:
- Supervise and mentor a team of billing executives; ensure even allocation of workload and monitor performance.
- Conduct regular team meetings, reviews, and provide feedback and support as needed.
- Billing Operations:
- Oversee end-to-end billing cycle, including draft preparation, partner/lawyer coordination, finalization, and dispatch.
- Ensure billing is in line with client billing guidelines, agreed rates, and engagement terms.
- Monitor timelines and ensure month-end closure is done as per internal deadlines.
- Stakeholder Coordination:
- Act as the primary billing point of contact for lawyers and partners based in the Mumbai office.
- Regularly liaise with fee-earners to gather billing inputs, resolve discrepancies, and proactively follow up on pending items.
- Collaborate with finance and collections teams to support reconciliation and follow-ups.
- Quality Control & Compliance:
- Review drafts to ensure accuracy in hours, rates, taxes, and client-specific instructions.
- Ensure documentation, audit trails, and client master data are properly maintained.
- Process Improvement:
- Identify gaps or delays in the billing cycle and work towards process optimization.
- Support digitization/automation initiatives and adoption of billing tools or ERP systems.
Desired Skills & Qualifications:
- Graduate/Postgraduate in Commerce, Finance, or related field.
- 6–10 years of billing experience, preferably in a law firm or professional services firm.
- Prior team handling experience is essential.
- Excellent coordination, communication, and follow-up skills.
- Proficiency in MS Excel and ERP/Billing tools.
- Strong attention to detail and ability to work in a deadline-driven environment.
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