L1/L2 Support Engineer

Job Title: L1 Support EngineerLocation: HyderabadExperience Required: 0-2 yearsJob Summary:We are hiring L1 Support Engineers who will be the first point of contact for our customers. The role involves assisting users with mobile app setup, troubleshooting call quality, and providing quick resolutions for technical issues.This position requires excellent...

JOB DETAILS:Job Title: Client Experience Specialist (Technical Support)Locations: Hyderabad and BangaloreClient: MNC ClientExperience Range: 3 to 4 yearsRequired Skills: Client Handling, L2 support, Mac operating, Audio and Video conferencingJob Description:Good hands-on experience supporting and troubleshooting AV/VC systems, end-user hardwareExperience...

Client Support - L1/L2 supportFirst level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine)These are clients of Mede or internal teamsCollaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported...

Job Summary: We are seeking experienced L2/L3 Support Engineers to join our technical support team. The L2/L3 Support Engineer will be responsible for providing second and third-level technical support to our customers, resolving complex technical issues, and collaborating with other teams to deliver exceptional customer service. The successful candidate...

Job Summary: We are seeking experienced L2/L3 Support Engineers to join our technical support team. The L2/L3 Support Engineer will be responsible for providing second and third-level technical support to our customers, resolving complex technical issues, and collaborating with other teams to deliver exceptional customer service. The successful candidate...

Job Title: IT System Administrator L2Location - Hyderabad - Work from Office only• Department: IT Infrastructure Service Desk• Job Type: Full-Time• Shift: Rotational Day/Night (Supporting US Clients; employees will rotate weekly between day and night shifts, not permanently assigned to night shift)Job SummaryThe L2 System Administrator within the End...

L1 Support Engineer As an L1 Support Engineer, you will be the first point of contact for clients and end-users, handling incidents, service requests, and alerts while ensuring smooth IT operations. Experience: 1- 3 years Interview Mode: F2F Notice Period: Immediate - 30 days Share your updated resume now.

Responsibilities :- Monitoring the Infrastructure CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule.- Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds.- Monitor the scheduled task on the system and ensure that the task has been successfully completed.- If...

IT Network Infrastructure Management. L1 & L2 End-User Support.Audio/Video (AV) & Conference Room Management.Cross-Functional, Audit & Documentation Tasks. Required Candidate profileIT Network Infrastructure Management. L1 & L2 End-User Support.Audio/Video (AV) & Conference Room Management.Cross-Functional, Audit & Documentation Tasks. Perks and...

Job Description EUC L2 Job Description Job Description End User Computing (EUC) L2 Support Engineer Position: End User Computing (EUC) L2 Support Location: Hyderabad Employment Type: Full-time Role Overview We are looking for a skilled EUC L2 Support Engineer to provide advanced technical support to end users, ensuring smooth operations of desktops,...