L1 L2 Support Engineer

Client Support - L1/L2 supportFirst level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine)These are clients of Mede or internal teamsCollaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported...

Job Title: IT System Administrator L2Location - Hyderabad - Work from Office only• Department: IT Infrastructure Service Desk• Job Type: Full-Time• Shift: Rotational Day/Night (Supporting US Clients; employees will rotate weekly between day and night shifts, not permanently assigned to night shift)Job SummaryThe L2 System Administrator within the End...

Responsibilities :- Monitoring the Infrastructure CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule.- Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds.- Monitor the scheduled task on the system and ensure that the task has been successfully completed.- If...

SUMMARY EUC L2 Job Description:Job Description End User Computing (EUC) L2 Support EngineerPosition: End User Computing (EUC) L2 SupportLocation: HyderabadEmployment Type: Full-timeRole OverviewWe are looking for a skilled EUC L2 Support Engineer to provide advanced technical support to end users, ensuring smooth operations of desktops, laptops, VPN...

EUC L2 Job DescriptionJob Description – End User Computing (EUC) L2 Support EngineerPosition:End User Computing (EUC) L2 SupportLocation:HyderabadEmployment Type:Full-timeRole OverviewWe are looking for a skilledEUC L2 Support Engineerto provide advanced technical support to end users, ensuring smooth operations of desktops, laptops, VPN environments,...

Role : Mac L2 Support Engineer with JAMFLocation : HiTec City, Hyderabad (On-site, 5 days a week)Experience : 5 YearsImmediate Joiners Preferred Job Overview :We are looking for a skilled Mac L2 Support Engineer with strong expertise in macOS administration and JAMF to provide technical support, device management, and troubleshooting for enterprise...

EUC L2 Job Description: Job Description – End User Computing (EUC) L2 Support Engineer Position: End User Computing (EUC) L2 SupportLocation: HyderabadEmployment Type: Full-time Role Overview We are looking for a skilled EUC L2 Support Engineer to provide advanced technical support to end users, ensuring smooth operations of desktops, laptops, VPN...

Position Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and environments, aiming to provide high-quality support and solutions for our innovative products.Key Responsibilities:Incident Management: Respond to and resolve technical...

L1 Support Executive -JDJob DescriptionWe are looking for an enthusiastic and technically inclined L1 Support Executive to join our Customer Success team. You will be the first point of contact for customer queries related to our Voice, eSIM, and CPaaS platforms. Your role will involve troubleshooting basic issues, assisting customers with onboarding, and...

L1 Support Engineer - Full time Responsibilities:1.Basic concepts of Database Management.2.Understanding of ERP Architecture, PL/SQL, Python3.Good Analytical skills and Problem Solving Skills .4.Basic Linux skills to support Oracle environments .5.Basic concepts of Cloud computing . Required Skills:1.Good knowledge of DBMS concepts.2.Should possess Good...