NetEnrich - Renewal Specialist

2 months ago


Hyderabad, India NetEnrich Full time

About company:

- Netenrich boosts the effectiveness of organizations' security and digital operations so they can avoid disruption and manage risk.

- Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management.

- Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur.

- More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale.

Job Title: Renewal Specialist

Years of Experience: 5+ Years

Work Location: Hyderabad

Job Summary

- As a Renewal Specialist in the Digital Operations/Security business, you will be responsible for managing the end-to-end contract renewal process for clients utilizing our Digital /Security Solutions.

- Your focus will be on maximizing renewal rates, enhancing customer retention, and identifying upsell and cross-sell opportunities.

- You will work closely with various internal teams to ensure a seamless renewal process that aligns with customer needs, data-driven insights, and company goals.

Key Responsibilities:

Contract Renewals:

- Collaborate with clients in the Digital /Security domain to understand their specific operational requirements and negotiate contract renewal terms that maximize retention and satisfaction.

- Drive activities to ensure timely and accurate completion of paperwork, including quotes, order processing, and contract amendments relevant to services.

- Establish a structured framework to track, manage, and optimize renewal contracts for services like automation, analytics, and transformation projects.

Client Communication:

- Maintain open lines of communication with clients throughout the renewal process, ensuring frequent touchpoints to understand evolving digital needs.

- Engage in proactive follow-ups with customers and partners to provide a seamless renewal experience for complex digital services.

- Address client concerns regarding service continuity, contract details, or the value of renewal, while providing clarity on new capabilities or product updates.

Skills & Qualifications:

- Experience in digital/security services or operations is highly preferred.

- 5+ years of experience in a customer-facing role, ideally within digital/security services, SaaS, or technology operations.

- Proven experience managing contract renewals and achieving high customer retention rates in the context of digital products or services

- Strong communication and negotiation skills, with the ability to articulate the value of services to both technical and business audiences.

- Excellent data analysis skills, including the ability to interpret customer usage data, identify trends, and generate actionable insights.

- Proficiency with CRM tools (e. , Salesforce) and contract management systems.

- Ability to work collaboratively with cross-functional teams in a fast-paced, dynamic environment

(ref:iimjobs.com)

  • Hyderabad, Telangana, India NetEnrich Full time

    Company Overview">Netenrich is a leading provider of security and digital operations management solutions. Our Resolution Intelligence CloudTM platform helps organizations avoid disruption and manage risk. With over 3,000 customers and managed service providers relying on us, we are committed to delivering secure operations at scale.">About the Role">We are...


  • Hyderabad, Telangana, India NetEnrich Full time

    About the Company">Netenrich is a leading provider of security and digital operations management solutions. Our Resolution Intelligence CloudTM platform helps organizations avoid disruption and manage risk. With over 3,000 customers and managed service providers relying on us, we are committed to delivering secure operations at scale.">Job Description">We...


  • Hyderabad, India NetEnrich Full time

    About Netenrich:- Netenrich empowers organizations to strengthen their security and digital operations, ensuring smooth functioning and risk mitigation.- Their Resolution Intelligence CloudTM is a cloud-native data analytics platform built for businesses and service providers seeking highly scalable, multi-tenant security operations and/or digital operations...


  • Hyderabad, Telangana, India NetEnrich Full time

    Job Title: Renewal SpecialistAs a key member of our Digital Operations/Security team, you will be responsible for managing the end-to-end contract renewal process for clients utilizing our Digital/Security Solutions. Your focus will be on maximizing renewal rates, enhancing customer retention, and identifying upsell and cross-sell opportunities.


  • Hyderabad, Telangana, India NetEnrich Full time

    Job Title: Contract Renewal SpecialistEstimated Salary: $70,000 - $110,000 per yearAbout Company:


  • Hyderabad, Telangana, India NetEnrich Full time

    About the Opportunity">Join our team as a Renewal Specialist and play a critical role in driving customer retention and revenue growth. You will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our Digital Operations/Security business unit.">Key Responsibilities">">Manage...

  • Renewal Manager

    18 hours ago


    Hyderabad, Telangana, India NetEnrich Full time

    Job Title: Renewal ManagerEstimated Salary: $80,000 - $120,000 per yearAbout Company:


  • Hyderabad, Telangana, India NetEnrich Technologies Pvt Ltd Full time

    Senior Threat Detection SpecialistEstimated Salary: ₹1500000 - ₹2000000 per annumJoin NetEnrich Technologies Pvt Ltd as a Senior Threat Detection Specialist and contribute to the design and implementation of cutting-edge cybersecurity solutions. Key Responsibilities:Design and implement data ingestion pipelines to collect, process, and analyze large...

  • Kong Developer

    2 months ago


    Hyderabad, India NetEnrich Full time

    About Netenrich :Netenrich is a leading provider of security operations solutions, leveraging AI and big data to deliver customized experiences and data-driven results for every customer.Location : HyderabadYears of Experience : 2+ YearsAbout the Role :We are seeking a driven and experienced Kong Developer & API Gateway Specialist to join our team! In this...


  • Hyderabad, Telangana, India NetEnrich Technologies Pvt Ltd Full time

    About NetEnrich Technologies Pvt LtdWe are seeking a skilled Cybersecurity Investigations Specialist to join our team. As a key member of our security operations team, you will be responsible for conducting in-depth investigations of security incidents, identifying potential threats, and working closely with cross-functional teams to mitigate risks. Your...


  • Hyderabad, Telangana, India NetEnrich Technologies Pvt Ltd Full time

    Cybersecurity Automation SpecialistAt NetEnrich Technologies Pvt Ltd, we are seeking a highly skilled Cybersecurity Automation Specialist to join our team. This role is responsible for leveraging expertise in SOAR, Threat Hunting, Chronicle, SIEM, and Writing Rules, Play books to detect and mitigate threats, analyze security data, and develop strategies to...


  • Hyderabad, Telangana, India Zopper Full time

    Job OverviewWe are seeking an experienced Collections Renewal Specialist to join our team at Zopper. The successful candidate will lead and drive renewals to achieve 13th month Persistency Targets and Overall Collection targets.About the RoleThis is a challenging role that requires a self-motivated individual with strong traction and renewal chasing skills....


  • Hyderabad, Telangana, India NetEnrich Technologies Pvt Ltd Full time

    Company OverviewNetEnrich Technologies Pvt Ltd is a leading provider of security and digital operations solutions. Our Resolution Intelligence Cloud platform empowers organizations to manage risk and avoid disruption.About the RoleWe are seeking an experienced Cybersecurity Specialist to join our team as a SOAR Engineer. This role involves leveraging...


  • Hyderabad, Telangana, India insightsoftware Full time

    Unlock Career Opportunities with InsightsoftwareWe are seeking a highly skilled and results-driven Software Renewal Specialist to join our team in Hyderabad. As a key member of our customer success department, you will be responsible for proactively working with our Renewals Managers to renew customer software maintenance agreements and subscriptions.About...


  • Hyderabad, Telangana, India LMV Financial Services Pvt Ltd Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Insurance Policy Renewal Specialist to join our team at LMV Financial Services Pvt Ltd in Hyderabad, Telangana, India.This is a full-time opportunity suitable for candidates with less than 1 year of experience. As an Insurance Policy Renewal Specialist, you will play a critical role in...


  • Hyderabad, Telangana, India NetEnrich Full time

    Key ResponsibilitiesCollaborate with clients in the Digital/Security domain to understand their specific operational requirements and negotiate contract renewal terms that maximize retention and satisfaction.Drive activities to ensure timely and accurate completion of paperwork, including quotes, order processing, and contract amendments relevant to...


  • Hyderabad, Telangana, India LMV Financial Services Pvt Ltd Full time

    Company OverviewLMV Financial Services Pvt Ltd is a leading financial services company that started its journey in 2015. We provide affordable loans with competitive interest rates and prioritize customer satisfaction.Job OverviewWe are seeking a motivated individual to join our team as a Policy Renewal Specialist. This role is suitable for candidates with...


  • Hyderabad, Telangana, India insightsoftware Full time

    Job OverviewWe are seeking a skilled Renewal Operations Specialist to join our team in Hyderabad. As a key member of our customer success department, you will play a critical role in driving business growth through effective renewal management.About the RoleThis is an exciting opportunity for a highly motivated and organized individual to work with our...


  • Hyderabad, Telangana, India Svinzy Digital Solutions Full time

    Company OverviewSvinzy Digital Solutions, a leading staffing and recruiting firm in Bangalore, specializes in innovative staffing services across various industries. We connect top-tier talent with employers to ensure a seamless hiring process. With 51-200 employees, Svinzy is dedicated to building strong workforces that drive success. Job SummaryWe are...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    About Gamut HR SolutionsGamut HR Solutions is a pioneering recruitment agency dedicated to providing tailored HR solutions. Based in Hyderabad, our team of experts focuses on delivering bespoke services that cater to diverse hiring needs.Job OverviewWe seek an experienced Senior Marketing Specialist specializing in Renewable Energy. This mid-level, full-time...