Contract Management Professional

16 hours ago


Hyderabad, Telangana, India NetEnrich Full time

About the Opportunity

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Join our team as a Renewal Specialist and play a critical role in driving customer retention and revenue growth. You will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our Digital Operations/Security business unit.

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Key Responsibilities

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  • Manage client relationships and negotiate contract renewal terms to maximize retention and satisfaction.">
  • Develop and implement strategies to drive renewal rates and customer retention.">
  • Collaborate with internal teams to ensure seamless renewal processes.">
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Requirements

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  • 5+ years of experience in a customer-facing role, ideally within digital/security services, SaaS, or technology operations.">
  • Proven experience managing contract renewals and achieving high customer retention rates in the context of digital products or services.">
  • Strong communication and negotiation skills, with the ability to articulate the value of services to both technical and business audiences.">
  • Excellent data analysis skills, including the ability to interpret customer usage data, identify trends, and generate actionable insights.">
  • Proficiency with CRM tools (e.g., Salesforce) and contract management systems.">
  • Ability to work collaboratively with cross-functional teams in a fast-paced, dynamic environment.">
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Compensation

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Estimated salary: $85,000 - $110,000 per annum, depending on location and experience. Competitive benefits package and opportunities for professional growth and development.



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