Manager - Applications Support

6 days ago

Pune, India Grok Full time

Key Performance Area :- Application support & bug resolution- Application availability to business- Application Enhancement- Effort and Commercial negotiation- Daily / weekly / monthly reports- Monitoring automated job & batch processes- Keeping the sops & documentations updated- Vendor ManagementROLE PROFILE/JOB RESPONSIBILITIES :- To ensure that the issues/ service requests are closed within the TAT- Incident and problem management- To participate and perform UAT/SIT- To plan and execute DR drills for the business applications- To able to prepare, execute and monitor SOPs- Vendor liaison & SLA Required :- LMS Applications preferably Pennant.- Web based applications / middleware/integration- Application server like oracle IAS, Websphere, IIS, Apache tomcat.- Databases like Oracle, MS SQL, MY SQL, Postgres (preferred)- Project Management- BFSI functional domain knowledge, business process study & analysis, solutions design, projects definition, Execution & implementation- Strong written communication skills- Able to work effectively under pressure and frequently changing priorities- Adherence to audit, process & compliance. (ref:hirist.tech)

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    1 week ago

    Pune, Maharashtra, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

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