Customer Success Manager
11 hours ago
Customer Success Manager (US Shift)Location:Domlur, Bengaluru (Onsite) Shift Timings:7:00 PM – 4:00 AM IST (US Shift) Experience:1–2 Years Working Days:5 Days a WeekAbout the Role We are looking for a proactive and customer-focusedCustomer Success Managerto support creators and businesses usingGraphy , our creator-tech SaaS platform. In this role, you will own post-onboarding customer relationships, drive product adoption, identify growth opportunities, and ensure long-term customer retention for our US-based customers.Key Responsibilities Own and manage customer relationships post-onboarding, acting as the primary point of contact Drive product adoption by understanding customer goals and ensuring successful platform usage Proactively manage renewals, identify account upgrade opportunities, and minimize churn Develop and execute customer success plans to maximize value realization Identify growth opportunities within existing accounts through upsell and cross-sell initiatives Handle customer escalations with a solution-oriented approach to ensure satisfaction Collaborate closely with Product, Support, and internal teams to relay customer feedback and improve the overall customer experienceRequirements 1–2 years of experience in Customer Success, Account Management, or Technical Support Strong communication, relationship-building, and problem-solving skills Experience working with SaaS platforms; EdTech experience is a plus Ability to manage multiple accounts and priorities in a fast-paced environment Comfortable working onsite during US shift timings Customer-centric mindset with a focus on outcomes and long-term valueWhy Join Us Work with a fast-growing creator-tech SaaS platform Gain exposure to US-based customers and global business operations Collaborative, growth-oriented work environment Opportunity to directly impact customer success and business growthLocation:Domlur, Bengaluru (Onsite) Shift:US Timings | 7:00 PM – 4:00 AM IST
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Customer Success Manager
11 hours ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Overview We are seeking a technically strong and customer-focused Customer Success Manager to ensure successful onboarding, adoption, and long-term value realization of technology solutions. This role bridges customers, product, engineering, and support teams to drive customer satisfaction, retention, and growth.Key Responsibilities Own and manage the...
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Customer Success Manager
1 week ago
New Delhi, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation:Chennai Reports To:Senior Manager – Customer Success Department:Customer SuccessRole Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
4 days ago
New Delhi, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation:Chennai Reports To:Senior Manager – Customer Success Department:Customer SuccessRole Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
2 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
3 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success Manager Location:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
6 days ago
New Delhi, India Skill Veda Full timeCustomer Success Manager Location:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
11 hours ago
New Delhi, India OptiSol Business Solutions Full timeRole Overview We are looking for a Customer Success Manager who combines strong customer engagement skills with hands-on delivery ownership and business analysis capability. This role will work closely with enterprise customers to understand requirements, translate them into execution-ready workflows, and drive successful delivery outcomes—while ensuring...
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Customer Success Manager
4 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
New Delhi, India Magnus India Consulting Services Full timeWe are hiring for a leading internet-based company with a global presence in the role of Customer success management.Responsibilities Own overall relationship with assigned customer accounts Ensure retention and satisfaction of all assigned clients Aid clients in achieving their goalsQualificationsBachelor's degree or equivalent experience Experienced in b2c...
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Customer Success Manager
2 weeks ago
New Delhi, India Magnus India Consulting Services Full timeWe are hiring for a leading internet-based company with a global presence in the role of Customer success management.Responsibilities Own overall relationship with assigned customer accounts Ensure retention and satisfaction of all assigned clients Aid clients in achieving their goalsQualificationsBachelor's degree or equivalent experience Experienced in b2c...
