Customer Success Associate

4 weeks ago


Noida, India Gully Labs Full time

Company Description

Gully Labs is a company located in Noida that specializes in designing and manufacturing high-performance sneakers inspired by local Indian culture and community. Our product, Gully Number 001, is now available on gullylabs.com. Follow us on instagram.com/gullylabs to stay updated on our latest releases and news.


Role Description

This is a full-time on-site role for a Customer Success Associate at Gully Labs in Noida. The Customer Success Associate will be responsible for customer engagement, support, satisfaction, and retention on a day-to-day basis.


Qualifications

  • Customer Engagement, Customer Support, and Customer Satisfaction skills
  • Customer Retention and Analytical Skills
  • Strong problem-solving and communication skills
  • Ability to empathize with customers and address their needs effectively
  • Experience in a customer-facing role is preferred
  • Bachelor's degree in Business Administration or related field


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