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Customer Success Associate
2 months ago
Company DescriptionGully Labs is a company located in Noida that specializes in designing and manufacturing high-performance sneakers inspired by local Indian culture and community. Our product, Gully Number 001, is now available on gullylabs.Com. Follow us on instagram.Com/gullylabs to stay updated on our latest releases and news.Role DescriptionThis is a full-time on-site role for a Customer Success Associate at Gully Labs in Noida. The Customer Success Associate will be responsible for customer engagement, support, satisfaction, and retention on a day-to-day basis.QualificationsCustomer Engagement, Customer Support, and Customer Satisfaction skillsCustomer Retention and Analytical SkillsStrong problem-solving and communication skillsAbility to empathize with customers and address their needs effectivelyExperience in a customer-facing role is preferredBachelor's degree in Business Administration or related field
