Prodapt - Lead - Quality Assurance

Overview:

Prodapt is looking for a Senior professional to join the QA Audit team. We are looking for an experienced professional with 10+ years of experience in IT Audit process.

Roles & Responsibilities:

- Ensure structured initiation of projects and identify risks at the outset

- Ensure appropriate processes and plans are established to ensure first-time right delivery

- Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks

- Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals

- Identify industrialization & process improvement opportunities to improve efficiency.

- Analyze the internal review outcomes and drive process improvements & training.

- Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts

- Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance.

- Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc..

- Basic Process Knowledge on DevOps is an added MSc/BE/Masters in IT/Computer Science (Desired)

- Quality Assurance, Process Management/Consulting, Facilitation, Auditing, Metrics Management, Risk Management, Contract Obligation Management, Project / Program Management, SDLC Methodology, Agile/DevOps Process Knowledge, Root cause analysis, 7 QC Tools,

- 9+ years of work experience

- Experience working in multi-vendor projects across development, maintenance, testing, operations and business process management streams

- Advanced level - Microsoft office, Analysis and Reporting Tools,

About us :

Prodapt is a leading global consulting, technology & managed services provider to the Connectedness industry. Prodapt's customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of Connectedness. In the past two years, we have grown exponentially, both in terms of business and team size. Last year, we acquired 3 global companies, Silicon Valley-based Innovative Logic, London-based SLR Dynamics and Bengaluru-based Synophic Worldwide to scale our business. With 5000+ Prodaptians across 32 countries speaking 27+ languages, we are truly diverse in diverse ways.

Prodapt | Digital and Network transformation provider

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.

When you join Prodapt, you will get to:

Be a part of a global consulting and software services organization delivering excellence across the telecom/DSP (Digital Service Provider) industry, one of the few industries not affected by the Covid-19 pandemic

Gain deep expertise in new-age technologies, including 5G, SDN/NFV, Cloud, Salesforce, AI/ML, Analytics, Full-stack Development, Digital Technology Platforms, etc.

Experience a diverse workplace with employee-first culture and a vibrant environment to foster

their true potential

Work at a 'Great Place to Work in Information Technology (IT)' certified organization

Be part of a large business conglomerate that offers career stability as well as provides a collaborative environment for career growth and Up-skill with CMMi Level certification