Network Administrator

1 week ago

Chennai, India Prodapt Full time

Overview:

- Remote services to upgrade of existing RDDM field devices to current software and preparation for Azure migration
- Intrado to train Prodapt System Administrators and Network Administrators on proprietary software tools including
- Software
- Upgrade process
- Testing and validation process
- Remote site connectivity
- Project tracking tools
- Intrado Project Manager scheduling and point of contact for customers
- Monthly check-point meetings between Intrado and Prodapt to determine run-rate and refine engagement process as necessary
- Upon state-wide completion of RDDM upgrades, Intrado Engineering will be lead in migrating the entire state from DT to Azure
- Prodapt team may need to be engaged after each state-wide migration to troubleshoot RDDM issues - should the need arise

**Responsibilities**:

- Technical lead for engagement with more complex network infrastructure, where System Administrator cannot directly connect or work through customer connectivity challenges
- No internet connectivity, router provisioning, firewall equipment, etc
- Longer term engagements as System Administrator escalation point
- Learn Intrado proprietary software installation and testing processes
- Install and test as directed / scheduled by Intrado PjM
- Report successful and unsuccessful installation and migration activity
- Properly document provisioning details as trained
- Update RDDM device DNS provisioning

**Requirements**:

- CCNA
- DNS
- Windows
- Linux

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