
Sr, People Operations Business Partner
4 weeks ago
In this role, you will help channel information, which will allow People Partners and business leaders to have the information required to make excellent decisions, which will, in turn, help create a great working environment for our remote, global team. You'll be essential in advancing a more diverse, accessible, equitable, and inclusive team through our onboarding, growth, engagement, retention, and inclusion practices.
Responsibilities:
- Onboard on their first day and walk them through our culture and policies.
- Being responsible for onboardings, including all asset and access-related tasks.
- Conducting the background verification process for all new hires in partnership with our vendors.
- Connecting with new and existing periodically to check in on them and ensure a high happiness and productivity index.
- Partnering with leaders and management to solve any people-related conflicts or concerns.
- Being the SPOC for the team by answering any questions related to our policies or culture.
- Strategize and conduct fun online and offline activities periodically to keep the team engaged.
- Being the creator and gatekeeper of all the communication that falls under the purview of the People Operations team. This includes email templates, policies, engagement activity-related announcements, etc.
- Partner with the leaders to draft policies and add them to our handbook, reflecting vision, mission, and values.
- Strategizing programs to minimize attrition and maximize retention.
- Conducting exit interviews and being responsible for all off-boarding end-to-end.
- Issuing letters and emails for the team as and when needed.
- Planning team offsites / workations and managing logistics end-to-end.
- Coordinating with internal and external stakeholders to strategise and execute people processes from start to finish.
- Coordinate and negotiate with vendors to close and maintain end-to-end partnerships.
- Coordinating and processing salary changes and payroll with the Finance team within TATs.
- Vetting all paperwork and contracts related to and as and when needed
- Helping the People Operations and Talent Acquisition team as and when needed.
About You:
- 8+ years of relevant work experience.
- A degree in Human Resources or a related field.
- Excellent attention to detail.
- Be mature and can handle people's matters sensitively.
- Be super high on energy and run all engagement activities end-to-end.
- Have a knack for people.
- Be empathetic and rational.
- Have outstanding written and verbal communication skills.
- Proven experience in People Operations, people programs, staffing, and/or other large-scale people-related roles.
- Knowledge of local labour laws and employee relations case management.
- The ability to analyze data, understand trends, and develop recommendations for action based on the analysis.
- Good at effective problem-solving, communication, teamwork, and organizational skills.
- A self-starter who can work well with minimal guidance in a fluid environment.
- Proficient with numbers, MS Office, and related tools like Fresh team, Zoho, Deel, Just Works, etc.
- Prior experience with a remote, global team of more than 250 people.
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