iOPEX Technologies

Requirement Summary / Job Brief:

We are seeking a dynamic and experienced ServiceNow Competency Lead who is responsible for driving the growth, adoption, and excellence of the ServiceNow practice, while also carrying a sales quota and having direct revenue targets. This role blends deep technical leadership with business development, sales enablement, and practice management to ensure the organization meets or exceeds its ServiceNow-related revenue goals.

ABOUT THE TEAM:

You will be part of the Digital Engineering Services team at iOPEX which is a new-generation Digital Service Solution Provider, transforming the way businesses operate in a digitally connected world. We are looking for vibrant individuals who share the common values of Intrapreneurship, Customer Focus, Integrity, and Transparency, which we call as the iOPEX Code.

ROLE & RESPONSIBILITIES:

- Lead and mentor technical, pre-sales, and delivery teams to ensure high-quality solution delivery and customer satisfaction.

- Build and maintain strong relationships with key clients, partners, and ServiceNow account teams to identify and pursue new business opportunities.

- Strong knowledge on CSM, ITSM, CMDB, CSDM, ITOM, SecOps

- Exposure to HRSD, IRM, CSM, FSM, TSOM & other industry specific solutions

- Oversee the end-to-end sales cycle for ServiceNow engagements, from lead generation and qualification through proposal, negotiation, and closure.

- Track, analyze, and report on sales pipeline, revenue attainment, and market trends to leadership.

- Stay current with ServiceNow platform advancements, industry trends, and competitor activities to inform strategy and maintain a competitive edge.

- Ensure the competency team is aligned to revenue goals, providing coaching and support to maximize sales performance.

- Represent the ServiceNow practice at industry events, conferences, and partner meetings to enhance visibility and credibility.

SKILLS REQUIRED:

- Overall 10+ years of experience in ServiceNow sales, business development, or practice leadership roles, with a proven track record of meeting sales quota.

- Strong understanding of ServiceNow products, solutions, and market positioning.

- Experience in leading cross-functional teams and managing complex sales cycles.

- Excellent communication, negotiation, and relationship-building skills.

- ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) are a plus.

- Proven ability to meet or exceed revenue targets in a pre-sales or solutioning role.

- Lead client workshops, technical presentations, and product demonstrations to showcase ServiceNow capabilities and iOPEXs value : 10+ years

OUR INVESTMENT IN YOU:

World class enablement and on-demand training

- Proper onboarding on iOPEX service offerings and enable a structure learning curve.

- Exposure to executive thought leaders with a passion for living our values.

- Clear pathways for career advancement and opportunities for progression within the organization.

- Access to wide range of training programs, workshops to enhance your technical AND BENEFITS:

- iOPEX compensation package for the role includes a Base Salary plus a Bonus component linked to performance.

- Performance will be measured based on the KRAs and performance bonus will be processed every 6 months.

- Eligible for 12 Casual and 14 planned leaves post confirmation as per company policy.

- Comprehensive medical insurance covering the family.

ABOUT IOPEX:

iOPEX is a new-generation Digital services provider offering AI Engineering and AI Operations services. We help businesses scale up operations and adapt to new demands while keeping costs in check. With deep domain expertise, data-driven strategies, and AI solutions, we help you unlock the true potential of your investment and set you up for a sustainable future.

We are a new-generation Digital Service Solution Provider, transforming the way businesses operate in a digitally connected world. At the core of our approach lies the synergy of human ingenuity and AI. By leveraging use-case- driven data infrastructure, fine-tuned AI models, and targeted innovation, we help enterprises overcome operational bottlenecks and deliver measurable outcomes with every step.

Our expertise lies in reengineering workflows, integrating intelligent systems, and building adaptive frameworks that align with evolving business needs. By turning complexity into clarity, we empower businesses to serve their customers better, make smarter decisions, and achieve sustained growth. We focus on execution that bridges innovation and practicality, ensuring every transformation leads to tangible and lasting results. Our AI-driven support beyond implementation includes a roadmap for continuous improvement, ensuring your business stays ready for evolving challenges and opportunities. No wonder we boast of a marquee list of Fortune 500 clients, and many more, each being 100% reference-able.

We are an equal opportunity employer committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.